Western Digital WDBY8L0015BBK WD SmartWare User Manual - Page 50

WD SMARTWARE SOFTWARE USER MANUAL - Clicking Start > My Computer, opening the WD Unlock virtual CD listing under Devices with Removable Storage, and double-clicking the Unlock.exe file 2. Make five attempts to unlock the drive by: a. Typing a password in the Password box. b. Clicking Unlock. 3. The fifth invalid password attempt displays the Too Many Password Attempts dialog: 4. On the Too Many Password Attempts dialog: a. Read the warning about the loss of data if you erase your drive. b. Click the I understand check box to signify that you accept the risk. c. Click Drive Erase. After the drive erase operation completes, go to support.wdc.com and see Knowledge Base answer ID #5419 for information about downloading and restoring the WD SmartWare software and disk image on your drive. Note: Erasing your drive also removes your password. If you still want to use a password to protect your drive, you will need to re-create it after restoring the WD SmartWare software and disk image. (See "Password Protecting the Drive" on page 25.) Restoring the WD SmartWare Software and Disk Image In addition to deleting all of the data on your My Book or My Passport drive, erasing or reformatting the drive also removes the WD SmartWare software and all of the support files, utilities, online help and user manual files. If you ever need to remove and reinstall the WD SmartWare software on your computer, or move the drive to another computer and install the software there, you will need to restore the WD SmartWare software and disk image on your My Book or My Passport drive. To do this, after you have erased or reformatted the drive, go to support.wdc.com and see Knowledge Base answer ID #5419. MANAGING AND CUSTOMIZING THE DRIVE - 46