Xerox 7300N Troubleshooting Guide - Page 6

Xerox 7300N - Phaser Color Laser Printer Manual

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Button You can press the Information button at any time to get additional information about the message displayed on the front panel. Printable pages To print a Menu Map, navigate the front panel and its menu items: 1. Select Menus and press OK. 2. Select Print Menu Map and press OK. Driver help If you are using Windows 95/98, Windows 2000/XP, or Windows NT, install the driver from your printer's software CD-ROM and access the printer driver to: • Link to relevant web sites from the Troubleshooting tab. • View information about the printer features on the driver tabs by clicking the Help button on the tab. • View troubleshooting information by clicking a Help button, then selecting the Troubleshooting Guide. Troubleshooting Paper jams PhaserSMART After you launch PhaserSMART, select the Troubleshooting Guide to help identify your printer's problem. If your printer detects a jam error, PhaserSMART will point you to a specific solution. Otherwise, select Media Jams for PhaserSMART to lead you to the best solution. Interactive Documentation CD-ROM For paper jams and error messages, see the Troubleshooting section. Driver help In the Troubleshooting Guide, refer to Error Messages for Paper Jams. Print-quality problems Ensure the paper type selected in the front panel matches the paper loaded in the trays and the Multi-Purpose Tray (MPT). Tray settings can be found by selecting Printer Setup Menu and then Tray Setup Menu. The following table provides a list of printable pages that are accessible from the Support Menu and Improve Print Quality?: Condition For additional paper tips: To troubleshoot print-quality symptoms: To correct colors: Printable page Print Paper Tips Page Print Diagnostic Pages Print-Quality Tips Page Page 2 of 3

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Button
You can press the
Information
button at any time to get additional information about the message displayed
on the front panel.
Printable pages
To print a Menu Map, navigate the front panel and its menu items:
1.
Select
Menus
and press
OK
.
2.
Select
Print Menu Map
and press
OK
.
Driver help
If you are using Windows 95/98, Windows 2000/XP, or Windows NT, install the driver from your printer's software CD-ROM
and access the printer driver to:
•
Link to relevant web sites from the
Troubleshooting
tab.
•
View information about the printer features on the driver tabs by clicking the
Help
button on the tab.
•
View troubleshooting information by clicking a
Help
button, then selecting the
Troubleshooting Guide
.
Troubleshooting
Paper jams
PhaserSMART
After you launch PhaserSMART, select the
Troubleshooting Guide
to help identify your printer's problem. If your
printer detects a jam error, PhaserSMART will point you to a specific solution. Otherwise, select
Media Jams
for
PhaserSMART to lead you to the best solution.
Interactive Documentation CD-ROM
For paper jams and error messages, see the
Troubleshooting
section.
Driver help
In the
Troubleshooting Guide
, refer to
Error Messages
for
Paper Jams
.
Print-quality problems
Ensure the paper type selected in the front panel matches the paper loaded in the trays and the Multi-Purpose Tray (MPT).
Tray settings can be found by selecting
Printer Setup Menu
and then
Tray Setup Menu
.
The following table provides a list of printable pages that are accessible from the
Support Menu
and
Improve Print Quality?
:
Condition
Printable page
For additional paper tips:
Print Paper Tips Page
To troubleshoot print-quality symptoms:
Print Diagnostic Pages
To correct colors:
Print-Quality Tips Page
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