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2003 Chevrolet Express Van Owner's Manual - Page 372

2003 Chevrolet Express Van Manual

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Section 7 Customer Assistance Information Reporting Safety Defects ...7.9 Reporting Safety Defects to the United States Government ...7.9 Reporting Safety Defects to the Canadian Government ...7.9 Reporting Safety Defects to General Motors ...7.9 Service Publications Ordering Information ...7.10 Customer Assistance information ...7.2 Customer Satisfaction Procedure ...7.2 Online Owner Center ...7.3 Customer Assistance for Text Telephone (TTY) Users ...7.4 Customer Assistance Off ices ...7.4 GM Mobility Program for Persons with Disabilities ...7.5 Roadside Assistance Program ...7.5 Courtesy Transportation ...7.7 7-1

Section	Page
Table of Contents	2
Seats and Restraint Systems	8
Front Seats	10
Manual Seats	10
Power Seat	11
Reclining Seatbacks	11
Rear Seats	13
Rear Seat Operation	13
Safety Belts	17
Safety Belts: They Are for Everyone	17
Questions and Answers About Safety Belts	21
How to Wear Safety Belts Properly	22
Driver Position	23
Safety Belt Use During Pregnancy	31
Right Front Passenger Position	32
Center Passenger Position (2nd Row)	32
Center Passenger Position (3rd, 4th and 5th Row)	33
Rear Seat Passengers	34
Rear Safety Belt Comfort Guides for Children and Small Adults	37
Safety Belt Pretensioners	40
Safety Belt Extender	40
Child Restraints	41
Older Children	41
Infants and Young Children	43
Child Restraint Systems	49
Where to Put the Restraint	52
Top Strap	56
Top Strap Anchor Location	57
Lower Anchorages and Top Tethers for Children (LATCH System)	58
Securing a Child Restraint Designed for the LATCH System	60
Securing a Child Restraint in a Rear Outside Seat Position	61
Securing a Child Restraint in a Center Seat Position (2nd Row)	64
Securing a Child Restraint in a Center Seat Position (3rd, 4th and 5th Row)	65
Securing a Child Restraint in the Right Front Seat Position	66
Air Bag System	71
Where Are the Air Bags?	73
When Should an Air Bag Inflate?	75
What Makes an Air Bag Inflate?	77
How Does an Air Bag Restrain?	77
What Will You See After an Air Bag Inflates?	77
Air Bag Off Switch	79
Servicing Your Air Bag-Equipped Vehicle	83
Adding Equipment to Your Air Bag-Equipped Vehicle	83
Restraint System Check	84
Checking Your Restraint Systems	84
Replacing Restraint System Parts After a Crash	85
Features and Controls	86
Keys	87
Remote Keyless Entry System	88
Remote Keyless Entry System Operation	89
Doors and Locks	92
Door Locks	92
Power Door Locks	93
Last Door Closed Locking	93
Rear Door Security Locks	94
Lockout Protection	95
Sliding Side Door	96
Rear Doors	99
Windows	101
Manual Windows	101
Power Windows	102
Swing-Out Windows	103
Sun Visors	103
Theft-Deterrent Systems	104
Passlock	104
Starting and Operating Your Vehicle	105
New Vehicle Break-In	105
Ignition Positions	105
Starting Your Engine	106
Engine Coolant Heater	107
Automatic Transmission Operation	109
All-Wheel Drive	111
Parking Brake	111
Shifting Into Park (P)	112
Shifting Out of Park (P)	114
Parking Over Things That Burn	115
Engine Exhaust	115
Running Your Engine While You Are Parked	116
Mirrors	117
Manual Rearview Mirror	117
Outside Manual Mirror	117
Outside Remote Control Mirror	117
Outside Camper-Type Mirrors	118
Outside Power Mirrors	119
Outside Convex Mirror	120
Outside Heated Mirrors	120
Onstar System	121
Storage Areas	123
Instrument Panel	124
Instrument Panel Overview	125
Hazard Warning Flashers	127
Other Warning Devices	128
Horn	128
Tilt Wheel	128
Turn Signal/Multifunction Lever	129
Exterior Lamps	135
Interior Lamps	137
Accessory Power Outlets	139
Ashtrays and Cigarette Lighter	139
Climate Controls	140
Climate Control System	140
Rear Heating System	141
Rear Air Conditioning and Heating System	142
Warning Lights, Gages and Indicators	146
Instrument Panel Cluster	147
Speedometer	148
Safety Belt Reminder Light	149
Air Bag Readiness Light	150
Air Bag Off Light	151
Charging System Light	152
Voltmeter Gage	153
Brake System Warning Light	154
Anti-Lock Brake System Warning Light	155
Engine Coolant Temperature Gage	155
Malfunction Indicator Lamp	156
Oil Pressure Gage	159
Change Engine Oil Light	160
Security Light	160
Cruise Control Light	161
Daytime Running Lamps Indicator Light	161
Tow/Haul Mode Light	161
Check Gages Warning Light	161
Fuel Gage	162
Audio System(s)	163
Setting the Time for Radios without RadioData Systems (RDS)	163
Setting the Time for Radios with RadioData Systems (RDS)	164
AM-FM Radio	164
Radio with CD (Base Level)	167
Radio with Cassette and CD	171
Radio with Six-Disc CD	182
Rear Seat Audio (RSA)	192
Theft-Deterrent Feature (Non-RDS Radios)	194
Theft-Deterrent Feature (RDS Radios)	194
Understanding Radio Reception	194
Care of Your Cassette Tape Player	195
Care of Your CDs	196
Care of Your CD Player	196
Fixed Mast Antenna	196
Chime Level Adjustment	196
Driving Your Vehicle	198
Your Driving. the Road. and Your Vehicle	199
Defensive Driving	199
Drunken Driving	199
Control of a Vehicle	202
Braking	202
Locking Rear Axle	205
Steering	206
Off -Road Recovery	208
Passing	208
Loss of Control	210
Driving at Night	211
Driving in Rain and on Wet Roads	212
City Driving	215
Freeway Driving	216
Before Leaving on a Long Trip	217
Highway Hypnosis	218
Hill and Mountain Roads	219
Winter Driving	221
If You Are Stuck: In Sand, Mud, Ice or Snow	225
Towing	226
Towing Your Vehicle	226
Recreational Vehicle Towing	226
Loading Your Vehicle	227
Towing a Trailer	229
Service and Appearance Care	244
Service	246
Doing Your Own Service Work	247
Adding Equipment to the Outside of Your Vehicle	247
Fuel	248
Gasoline Octane	248
Gasoline Specifications	248
California Fuel	249
Additives	249
Fuels in Foreign Countries	249
Filling Your Tank	250
Filling a Portable Fuel Container	252
Checking Things Under the Hood	253
Hood Release	253
Engine Compartment Overview	255
Engine Oil	257
Engine Air Cleaned/Filter	262
Automatic Transmission Fluid	264
Engine Coolant	267
Radiator Pressure Cap	270
Engine Overheating	271
Cooling System	273
Engine Fan Noise	280
Power Steering Fluid	280
Windshield Washer Fluid	281
Brakes	283
Battery	286
Jump Starting	287
All-Wheel Drive	292
Rear Axle	293
Front Axle	294
Noise Control System	295
Tampering with Noise Control System Prohibited	295
Bulb Replacement	297
Halogen Bulbs	297
Headlamps	297
Front Turn Signal, Sidemarker and Parking Lamps	299
Taillamps	299
Replacement Bulbs	301
Windshield Wiper Blade Replacement	302
Tires	303
Inflation - Tire Pressure	304
Dual Tire Operation	305
Tire Inspection and Rotation	305
When It Is Time for New Tires	307
Buying New Tires	307
Uniform Tire Quality Grading	308
Wheel Alignment and Tire Balance	309
Wheel Replacement	310
Tire Chains	311
If a Tire Goes Flat	311
Changin a Flat Tire	312
Appearance Care	328
Cleaning the Inside of Your Vehicle	328
Care of Safety Belts	331
Weatherstrips	331
Cleaning the Outside of Your Vehicle	331
Sheet Metal Damage	334
Finish Damage	334
Underbody Maintenance	334
Chemical Paint Spotting	335
GM Vehicle Care/Appearance Materials	335
Vehicle Identification	337
Vehicle Identification Number (VIN)	337
Service Parts Identification Label	337
Electrical System	338
Add-On Electrical Equipment	338
Headlamp Wiring	338
Windshield Wiper Fuses	338
Fuses and Circuit Breakers	339
Capacities and Specifications	344
Normal Maintenance Replacement Parts	347
Maintenance Schedule	348
Maintenance Schedule	349
Introduction	349
Your Vehicle and the Environment	349
Maintenance Requirements	349
How This Section is Organized	350
Part A: Scheduled Maintenance Services	351
Using Your Maintenance Schedule	351
Scheduled Maintenance	352
Part 6: Owner Checks and Services	359
At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000 km)	359
At Each Fuel Fill	359
At Least Once a Month	360
At Least Twice a Year	360
At Least Once a Year	361
Part C: Periodic Maintenance Inspections	364
Steering and Suspension Inspection	364
Exhaust System Inspection	364
Fuel System Inspection	364
Engine Cooling System Inspection	364
Throttle System Inspection	365
Rear Axle Service	365
Transfer Case and Front Axle (All-Wheel Drive) Inspection	365
Brake System Inspection	365
Part D: Recommended Fluids and Lubricants	366
Part E: Maintenance Record	368
Customer Assistance Information	372
Customer Assistance information	373
Customer Satisfaction Procedure	373
Online Owner Center	374
Customer Assistance for Text Telephone (TTY) Users	375
Customer Assistance Offices	375
GM Mobility Program for Persons with Disabilities	376
Roadside Assistance Program	376
Courtesy Transportation	378
Reporting Safety Defects	380
Reporting Safety Defects to the United States Government	380
Reporting Safety Defects to the Canadian Government	380
Reporting Safety Defects to General Motors	380
Service Publications Ordering Information	381