2003 Chevrolet Express Van Owner's Manual - Page 374

The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB using the toll-free telephone number or write them at the following address: BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1804 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Online Owner Center The Owner Center at MyGMLink is a resource for your GM ownership needs. You can find your specific vehicle information all in one place. The Owner Center allows you to: 0 Get e-mail service reminders. Access information about your specific vehicle, including tips and videos and an electronic version of this owner's manual. Keep track of your vehicle's service history and maintenance schedule. 0 0 Find GM dealers for service nationwide. Receive special promotions and privileges only available to MyGMLink members. Refer to the web for updated information. To register your vehicle visit www.MyGMLink.com. 7-3