2009 Mercedes E-Class Owner's Manual - Page 228

Controls in detail Useful features be established automatically soon after the emergency call has been initiated. The Response Center will attempt to determine more precisely the nature of the emergency provided they can speak to an occupant of the vehicle. Initiating an emergency call manually Carefully leave the vehicle and move to a safe location. The Response Center will automatically contact local emergency officials with the vehicle's approximate location if they receive an automatic SOS signal and cannot make voice contact with the vehicle occupants. i If no vehicle occupant responds, an ambulance will be sent to the vehicle immediately. G Warning! If the indicator lamp in the SOS button is flashing continuously and there was no voice connection to the Response Center established, then the Tele Aid system could not initiate an emergency call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display for approximately 10 seconds. Should this occur, assistance must be summoned by other means. i The "911" emergency call system is a public service. Using it without due cause is a criminal offense. Roadside Assistance button X 1 Cover 2 SOS button X Open the storage compartment (Y page 219). Briefly press on cover 1 to open. X Press SOS button 2 briefly. The indicator lamp in SOS button 2 will flash until the emergency call is concluded. X Wait for a voice connection to the Response Center. X Close cover 1 after the emergency call is concluded. G Warning! If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, vehicle in a dangerous road location), please do not wait for voice contact after you have pressed the emergency button. 1 Roadside Assistance button p X Press and hold button p for longer than 2 seconds. A call to a Mercedes-Benz Roadside Assistance dispatcher will be initiated. The indicator lamp in the Roadside Assistance 226