2011 Mercedes SL-Class Owner's Manual - Page 169

Useful features Tele Aid ! In order to activate the Tele Aid system, a subscriber agreement must be completed. To ensure your system is activated and operational, please press Information button E to perform the acquaintance call. Failure to complete either of these steps may result in a system that is not activated. If you have any questions regarding activation, please call the Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) (USA only) or 1-888-923-8367 (Canada only). Shortly after the completion of your Tele Aid acquaintance call, you will receive a user ID and password in the mail. You may use this password to access the Tele Aid section in "Owner's Online" at www.mbusa.com (USA only). The "My Tele Aid" section will give you access to account information, remote door unlock and more. The Tele Aid system is available if Rit has been activated and is operational. Activation requires a subscription for monitoring services, connection and cellular air time Rvehicle battery power is available Rthe relevant cellular phone network and GPS signals are available and pass the information on to the Customer Assistance Center i Location of the vehicle on a map is only possible if the vehicle is able to receive signals from the GPS satellite network and pass the information on to the Customer Assistance Center. The Tele Aid system (Telematic Alarm Identification on Demand) The Tele Aid system consists of three types of response: RAutomatic RRoadside 167 and manual emergency Assistance RInformation X Press button W or X on the multifunction steering wheel. or X Use the adjustment button on your COMAND system. Be sure to check "Owner's Online" at www.mbusa.com (USA only) for more information and a description of all available features. System self-test The system performs a self-test after you have switched on the ignition. G Warning! A malfunction in the system has been detected if any or all of the following conditions occur: RThe indicator lamp in the SOS button does not come on during the system self-test. RThe indicator lamp in Roadside Assistance button º does not come on during the system self-test. indicator lamp in Information button E does not come on during the system self-test. indicator lamp in the SOS button, Roadside Assistance button º, or Information button E remains illuminated constantly in red after the system self-test. message Tele Aid Inoperative appears in the multifunction display after the system self-test. RThe RThe RThe Z Controls in detail To adjust the speaker volume during a Tele Aid call do the following: