2011 Mercedes SL-Class Owner's Manual - Page 172

170 Useful features system could not initiate a Roadside Assistance call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display. X navigation menu by pressing the NAVI button on the COMAND system. Spoken commands are not available. A voice connection between the Customer Assistance Center representative and the occupants of the vehicle will be established. Information regarding the operation of your vehicle, the nearest authorized MercedesBenz Center or Mercedes-Benz USA products and services is available to you. For more details concerning the Tele Aid system, please visit www.mbusa.com (USA only), log in to "Owner's Online" and visit the "My Tele Aid" section to learn more. Terminating calls: Press button ~ on the multifunction steering wheel. Press the respective button for ending a telephone call on the COMAND system. Controls in detail or X Information button X Open the storage compartment under the armrest (Y page 162). i If the indicator lamp in Information button : is flashing continuously and there was no voice connection to the Customer Assistance Center established, then the Tele Aid system could not initiate an Information call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display. X Terminating calls: Press button ~ on the multifunction steering wheel. Press the respective button for ending a telephone call on the COMAND system. X Press and hold Information button : for longer than 2 seconds. A call to the Customer Assistance Center will be initiated. The indicator lamp in Information button : will flash while the call is in progress. The message Connecting Call will appear in the multifunction display and the COMAND system is muted. When the connection is established, the message Call Connected appears in the multifunction display. The Tele Aid system will transmit data generating the vehicle identification number, model, color and location (subject to availability of cellular and GPS signals). or X Call priority If other service calls such as a Roadside Assistance call or Information call are active, an emergency call is still possible. In this case, the emergency call will take priority and override all other active calls. The indicator lamp in the respective button flashes until the call is concluded. Automatic initiated emergency calls can only be terminated by a Customer Assistance Center representative. All other calls can be terminated by pressing button ~ on the multifunction steering wheel or the respective button for ending a telephone call on the COMAND system. i The COMAND system display indicates that a Tele Aid call is in progress. While the call is connected you can change to the