1998 Oldsmobile Silhouette Owner's Manual - Page 418

For prompt assistance, please have the following information available to give theCustomer Assistance Representative: Your name, address, home and business telephone numbers 0 Vehicle Identification Number (This is available from thevehicle registration ortitle, or the plate at the top left the instrument panel and visible of through the windshield.) Retail facility name and location 0 Vehicle delivery date and present mileage 0 Nature of concern We encourage you to call us we can give your inquiry so prompt attention. However, if you wish to write Oldsmobile, address your inquiry to: Customer Assistance Representative Oldsmobile Customer Assistance Network 16 E. Judson Street P.O. Box 436006 Pontiac, MI 48343-6006 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Refer to your Warranty and Owner Assistance Information booklet for addressesof GM Overseas offices. When contacting Oldsmobile, please remember that your concern will likely be resolved in the retailfacility, using the retailer's facilities, equipment and personnel. That is why wesuggest you follow StepOne first if you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Oldsmobile has TTY equipment available at its Customer Assistance Network. Any TTY user can communicate with Oldsmobile by dialing: 1-800-833-OLDS. (TTY users in Canada can dial 1-800-263-3830.) 8-4