1993 Pontiac Trans Sport Owner's Manual - Page 302

time you fde your complaint to the time Whatever your preference may be, a decision is rendered (or days if you remember that ifyou are unhappy with 47 did not first contact your dealer or the results of BBB AUTO LINE, you Pontiac). can still go to court because an arbitrator's decision is binding on GM We encourage you to use this program but not on you, unless you accept it. before or instead resorting to the of courts. We believe it offers advantages Eligibility is limitedby vehicle over courts in most jurisdictions becauseage/mileage and other factors. For it is fast, free of charge, and informal further information concerning the (lawyers are not usually present, program, call theBBB at although you may retain one at your 1-800-955-5100.You may also call the expense if you choose). Arbitrators Pontiac Customer Assistance Center. make decisions based on the principles of fairness and equity, and are not required to duplicate the functions of courts by strictly applying state or federal law. If you wish to to court, go however, we do not require that youfirst file a claim with BBB AUTO LINE** unless state law provides otherwise. * This program may not be available in all states, depending on state law. Canadian owners refer toyour warranty booklet. General Motors reserves the right to changeeligibility limitations and/or to discontinue its participation in this program. ** Some states may require that you file a claim withBBB AUTO LlNE before resorting to state-operated procedures (including court). 301