1995 Pontiac Grand Am Owner's Manual - Page 319

For prompt assistance, please havethe following information available to give the Customer Assistance Representative: 0 Canada General Motorsof Canada Limited Customer Assistance Centre 163-005 1908 Colonel Sam Drive Oshawa, OntarioL1H 8P7 Refer to your Warranty and Owner Assistance Information bookletfor addresses of Canadian and GM Overseas offices. When contacting Pontiac, please remember that your concern will likely be resolved in the dealership, using the dealership's facilities, equipment personnel. and That is why we suggest you follow Step One if you first have a concern . Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicleregistration or title, or the plate at the left top of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern 0 0 0 We encourage you to call the toll-free number listed previously in order to give your inquiry prompt attention. However, if you wish to write Pontiac, write to: Customer Assistancefor the Hearing or Speech Impaired(TDD) To assist customers who have hearing difficulties, Pontiac has installed special TDD (Telecommunication Devices for theDeaf) equipment at its Customer Assistance Center.Any hearing or speech impaired customer whohas access to a TDD ora conventional teletypewriter (TTY) can communicate with Pontiac by dialing: 1-800-TDD-PONT. (TDD users in Canada can dial 1-800-263-3830.) United States Pontiac Division Customer Assistance Center One Pontiac Plaza Pontiac, MI 48340-2952 8-2