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3Com 3CRWPS10075-US User Guide - Page 57

Troubleshooting, Overview, Hardware & Connection Problems, Problem No. 1, Solution No. 1 - reset

UPC - 662705484235

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7 TROUBLESHOOTING This chapter describes some problem which may arise, and the solutions to them. Overview If you encounter printing difficulties, please refer to the appropriate section. If, after following the advice in these documents, the Print Server still does not function properly, please contact your dealer for further advice. Hardware & Connection Problems Problem No. 1 All the Print Server's LEDs are off. Solution No. 1 Check the power supply or power connection. Problem No. 2 Print Server's RED status LED continuously stays on. Solution No. 2 Reset the Print Server by disconnecting the power supply and connecting it again. Problem No. 3 The Print Server unit can not be found on the LAN, so configuration is not possible. Solution No. 3 If using the Wireless Interface ■ Ensure that WEP is disabled on your other Wireless stations.

Section	Page
About This Guide	9
Naming Convention	9
Conventions	10
Feedback about this User Guide	10
1	13
Introduction	13
Features	13
Safety Instructions	14
Package Contents	15
Physical Details	15
Print Server Connection	15
LED Indicators	16
Diagnostic Push Button	16
2	17
LAN Installation	17
Before You Begin	17
Installation Procedure	17
Preparation	17
Power Up	18
Check the LEDs	19
3	21
Wireless Print Server Configuration	21
Overview	21
Configuration Methods	21
Using the Windows Wizard	22
Procedure	22
Wireless Configuration	23
4	25
Client PC Configuration	25
Overview	25
Printing Methods	25
Which printing method should I use?	25
Checking your Network Protocols (Windows 9x)	26
Windows Peer-to-peer Printing	27
Windows 2000/XP Setup	27
Windows 9x/ME Setup	30
PTP Printer Port Setup	31
Windows SMB Printing	35
Windows with Server-based Print Queues	36
Macintosh (AppleTalk)	38
Software Requirements	38
AppleTalk Setup	38
Printing	38
Macintosh OS X	39
LPR printing Setup	39
5	41
Web-Based Management	41
Overview	41
Preparation	41
Connecting to the Print Server	42
Configuration Screens	42
Configure Server	42
AppleTalk	43
NetBEUI	44
TCP/IP	45
Wireless Configuration	46
Other Screens	49
6	51
Special Features	51
Internet Printing Protocol (IPP)	51
IPP Server Configuration	51
IPP Client Setup - Windows 98/ME	52
IPP Client Setup - Windows 2000/XP	54
Using IPP Printers	56
7	57
Troubleshooting	57
Overview	57
Hardware & Connection Problems	57
Problem No. 1	57
Solution No. 1	57
Problem No. 2	57
Solution No. 2	57
Problem No. 3	57
Solution No. 3	57
Problem No. 4	58
Solution No. 4	58
AppleTalk (Macintosh) Problems	59
Problem No. 1	59
Solution No. 1	59
Problem No. 2	59
Solution No. 2	59
Problem No. 3	59
Solution No. 3	59
Problem No. 4	59
Solution No. 4	59
Problem No. 5	59
Solution No. 5	60
Problem No. 6	60
Solution No. 6	60
Problem No. 7	60
Solution No. 7	60
Windows Printing Problems	61
Problem No. 1	61
Solution No. 1	61
Problem No. 2	61
Solution No. 2	61
Problem No. 3	64
Solution No. 3	64
Problem No. 4	64
Solution No. 4	64
Problem No. 5	65
Solution No. 5	65
Problem No. 7	65
Solution No. 7	65
Unix Problems	67
Problem No. 1	67
Solution No. 1	67
Problem No. 2	67
Solution No. 2	67
A	69
Specifications	69
General Specifications	69
Protocol Support	69
Feature Support	69
Regulatory Approvals	70
FCC Statement	70
FCC Radiation Exposure Statement	70
EMC Standards	71
CE Standards	71
CE Marking Warning	71
B	73
Windows Server Configuration	73
Windows NT4.0 Server	73
Adding TCP/IP Printing Support	73
Adding a TCP/IP Remote Printer	73
Windows 2000/2003 Server	74
C	77
Unix Systems	77
Overview	77
Print Server IP Address Configuration	77
Other Print Server Configuration	77
LPD Configuration	77
LPD on IBM AIX 4.15	78
LPD on System V	78
LPD on Linux	80
LPD on BSD	81
Printing using LPD	83
D	85
NetWare	85
Overview	85
Creating an NDPS Manager Object	85
Creating an NDPS Printer Agent	87
E	89
Obtaining Support for your Product	89
Register Your Product to Gain Service Benefits	89
Purchase Value-Added Services	89
Troubleshoot Online	89
Access Software Downloads	90
Contact Us	90