3Com 3CRWPS10075-US User Guide - Page 60

Solution No. 5, Problem No. 6, Calibrated Color/Grayscale, Print, Print Options

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60 CHAPTER 7: TROUBLESHOOTING Solution No. 5 Select one of these solutions: ■ Turn the cover page feature off. ■ Insert extra page breaks in your document to avoid the cover page printing on the first or last page of your document. Problem No. 6 The colors on my printed output do not match the colors on my computer screen. Solution No. 6 When the printer receives a color file, it tries to match the printed output color to the screen color. Sometimes the printer cannot match up the colors as closely as wanted. To alleviate this problem, perform the following steps: ■ Choose Calibrated Color/Grayscale in the Print pop-up menu in the Print Options dialog box. The printer will make adjustments to match the colors. ■ Check your monitor to make sure all settings (for example, brightness) are adjusted correctly. Problem No. 7 When I send a print job, I get a PostScript Command error or no print out. Solution No. 7 Check the communication protocols. The computer, Print Server and printer must all be configured to the same communication protocol.(either Binary or ASCII). To configure your system: 1 Choose which protocol you are going to use. You should check your printer; it may not give you a choice. 2 Set your printer to the correct protocol. 3 Use the computer's Print submenu to configure your computer to use the protocol you have chosen. 4 Configure the Print Server to use the same protocol as the printer and computer.

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60
C
HAPTER
7: T
ROUBLESHOOTING
Solution No. 5
Select one of these solutions:
■
Turn the cover page feature off.
■
Insert extra page breaks in your document to avoid the cover page
printing on the first or last page of your document.
Problem No. 6
The colors on my printed output do not match the colors on my
computer screen.
Solution No. 6
When the printer receives a color file, it tries to match the printed output
color to the screen color. Sometimes the printer cannot match up the
colors as closely as wanted. To alleviate this problem, perform the
following steps:
■
Choose
Calibrated Color/Grayscale
in the
Print
pop-up menu in the
Print Options
dialog box.
The printer will make adjustments to match
the colors.
■
Check your monitor to make sure all settings (for example, brightness)
are adjusted correctly.
Problem No. 7
When I send a print job, I get a PostScript Command error or no print out.
Solution No. 7
Check the communication protocols. The computer, Print Server and
printer must all be configured to the same communication
protocol.(either Binary or ASCII).
To configure your system:
1
Choose which protocol you are going to use. You should check your
printer; it may not give you a choice.
2
Set your printer to the correct protocol.
3
Use the computer's
Print
submenu to configure your computer to use the
protocol you have chosen.
4
Configure the Print Server to use the same protocol as the printer and
computer.