3Com 3CRWPS10075-US User Guide - Page 67

Unix Problems, Problem No. 1, Solution No. 1, Problem No. 2, Solution No. 2

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Unix Problems 67 Unix Problems Problem No. 1 Print Server device is not recognized. Solution No. 1 Check the following: ■ The network cable is OK. ■ There are no routers between the Print Server and the UNIX host during IP address assignment. ■ There are no NetWare File Servers without TCP/IP support between the Print Server and the UNIX host. ■ You have used the correct hardware address, as shown on a sticker on the base of the device. ■ Use the ping command to see if the Print Server is a valid device on the network. Problem No. 2 The Print Server's IP address is forgotten and it needs to be installed in a new environment. Solution No. 2 Use the Reset button to restore the factory default settings, as described below, then configure as for a new device. 1 Power down the Print Server OFF. 2 Press and hold the diagnostic button. While pressing the button, power up the Print Server. 3 If you continue pressing the button for 10 seconds, a diagnostic page will be printed, showing the new (default) settings.

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Unix Problems
67
Unix Problems
Problem No. 1
Print Server device is not recognized.
Solution No. 1
Check the following:
■
The network cable is OK.
■
There are no routers between the Print Server and the UNIX host
during IP address assignment.
■
There are no NetWare File Servers without TCP/IP support between the
Print Server and the UNIX host.
■
You have used the correct hardware address, as shown on a sticker on
the base of the device.
■
Use the
ping
command to see if the Print Server is a valid device on
the network.
Problem No. 2
The Print Server’s IP address is forgotten and it needs to be installed in a
new environment.
Solution No. 2
Use the Reset button to restore the factory default settings, as described
below, then configure as for a new device.
1
Power down the Print Server OFF.
2
Press and hold the diagnostic button. While pressing the button, power
up the Print Server.
3
If you continue pressing the button for 10 seconds, a diagnostic page will
be printed, showing the new (default) settings.