Aastra 6737i 6737i User Guide - Page 120

ransferring an Existing Call to Another Existing Call

Page 120 highlights

Handling Calls 3. Enter the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1. To cancel the transfer prior to the completion of dialing, you can either select Cancel on the display screen, press , or hang-up the handset. Note: Users are not able to edit the destination number as the phone will either match the inputted number to a dial plan or wait for the set digit timeout. 4. Complete either a blind or consultative transfer: a) To complete a blind transfer, press the Transfer key again, or digit timeout. , or hang-up the handset before the set b) To complete a consultative transfer, press Dial or wait for the number match or timeout and remain on the line to speak with the Party 2, before either pressing the Xfer key or , or hanging up the handset to transfer Party 1 to Party 2. ransferring an Existing Call to Another Existing Call 1. Ensure you are on an active call with the party you wish to transfer (the transfer recipient should be placed on hold) 2. Press the 3 or 4 navigation keys to scroll to the party to whom you wish to transfer the active call. 3. Press Xfer key. The active call will be transferred. Completing a Transfer to a Contact in Phone Directory Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can navigate to the Directory screen where a new transfer key can be pressed to complete a blind transfer. There is no change to start a consultative call. When a directory entry is shown, there is a Xfer softkey below the current Dial softkey to trigger a blind transfer. This Xfer softkey is only available if a transfer has been initiated. If a directory entry has multiple numbers, softkey 2 is used for the Arrange function. If a transfer has been initiated, the Arrange function will be replaced with the Xfer function. Services Icom Directory Callers Directory 1.John 2.Kim 3.Steve 4.Jane Dial Delete Xfer Details Add New Quit Services Icom Directory Callers 003 Steve 905-760-9999 Line 1 Dial Xfer Add Number Delete Change List Entry has multiple numbers 114 41-001452-05 REV01 - 04.2014

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Handling Calls
114
41-001452-05 REV01 – 04.2014
ransferring an Existing Call to Another Existing Call
Completing a Transfer to a Contact in Phone Directory
Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can
navigate to the Directory screen where a new transfer key can be pressed to complete a blind transfer. There is no
change to start a consultative call.
When a directory entry is shown, there is a
Xfer
softkey below the current Dial softkey to trigger a blind transfer. This
Xfer
softkey is only available if a transfer has been initiated.
If a directory entry has multiple numbers, softkey 2 is used for the
Arrange
function. If a transfer has been initiated, the
Arrange function will be replaced with the
Xfer
function.
3.
Enter the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1.
To cancel the transfer prior to the completion of dialing, you can either select
Cancel
on the display screen, press
, or hang-up the handset.
Note:
Users are not able to edit the destination number as the phone will either match the inputted number to a dial plan
or wait for the set digit timeout.
4.
Complete either a blind or consultative transfer:
a)
To complete a blind transfer, press the
Transfer
key again, or
, or hang-up the handset before the set
digit timeout.
b)
To complete a consultative transfer, press
Dial
or wait for the number match or timeout and remain on the line
to speak with the Party 2, before either pressing the
Xfer
key or
, or hanging up the handset to transfer
Party 1 to Party 2.
1.
Ensure you are on an active call with the party you wish to transfer (the transfer recipient should be placed on hold)
2.
Press the
3
or
4
navigation keys to scroll to the party to whom you wish to transfer the active call.
3.
Press
Xfer
key.
The active call will be transferred.
Services
Icom
Directory
Callers
4.Jane
3.Steve
Dial
Delete
Xfer
Details
Add New
Quit
Directory
1.John
2.Kim
Services
Icom
Directory
Callers
Line 1
Dial
Delete
Xfer
Change
Add Number
List
003 Steve
905-760-9999
Entry has multiple numbers