Arlo Essential User Manual - Page 67

Arlo Essential Series Wire-Free Camera Use the sync button to reset the camera The button on the bottom of your camera is the sync button. Sync button Charging port cover You can use the sync button for either of these types of resets: • Reset your camera to its factory settings. See Reset the camera to its factory settings. • Power cycle and reset your camera to its factory settings. See Power cycle and reset the camera to its factory settings on page 68. Note: The sync button is also used to wake the camera when it is shut down and to pair the camera with a WiFi network. We recommend that you follow the instructions in the Arlo app to wake and pair your camera. Reset the camera to its factory settings This process returns the camera to its default settings and removes it from your Arlo account. This means that you must follow the Arlo app setup process to use your camera after a factory reset. 1. Press and hold the sync button for about 15 seconds, until the camera LED begins blinking amber, then let go. 2. Ensure that the camera LED blinks amber three times. Make sure to let go of the sync button when the camera LED begins blinking amber. If you hold the sync button too long, you must restart the factory reset process until the camera LED blinks amber three times after you let go of the sync button. After a factory reset, the camera still appears in the Arlo app, but it is disabled. 3. To remove the camera from the Arlo app, tap Settings, scroll down, and tap Remove Device. Close the Device Settings page. 4. To add the camera back to your Arlo account, tap Add New Device on the Devices page and follow the prompts to connect your camera to your WiFi network and set it up. Troubleshooting 67 User Manual