Asus VivoPC K31CD ASUS K31CD_A31CD_F31CD series users manual for English - Page 40

Power, Display, Contact the ASUS Service Center about

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ENGLISH Power Problem No power (The power indicator is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch to your area's power requirements. • Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. Your computer is not turned Press the power key on the front panel to on. ensure that your computer is turned on. Your computer's power cord is not properly connected. • Ensure that the power cord is properly connected. • Use other compatible power cord. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on your computer. Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable is not connected to the correct VGA port on your computer. Signal cable problems Action • Connect the signal cable to the correct display port (onboard VGA or discrete VGA port). • If you are using a discrete VGA card, connect the signal cable to the discrete VGA port. Try connecting to another monitor. 40 Chapter 5: Troubleshooting

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40
Chapter 5: Troubleshooting
ENGLISH
Power
Problem
Possible Cause
Action
No power
(The power
indicator is off)
Incorrect power voltage
• Set your computer’s power voltage
switch to your area’s power
requirements.
• Adjust the voltage settings. Ensure that
the power cord is unplugged from the
power outlet.
Your computer is not turned
on.
Press the power key on the front panel to
ensure that your computer is turned on.
Your computer’s power cord
is not properly connected.
• Ensure that the power cord is properly
connected.
• Use other compatible power cord.
PSU (Power supply unit)
problems
Contact the ASUS Service Center about
installing another PSU on your computer.
Display
Problem
Possible Cause
Action
No display output
after turning the
computer on
(Black screen)
The signal cable is not
connected to the correct
VGA port on your computer.
• Connect the signal cable to the correct
display port (onboard VGA or discrete
VGA port).
• If you are using a discrete VGA card,
connect the signal cable to the discrete
VGA port.
Signal cable problems
Try connecting to another monitor.