Asus VivoPC K31CD ASUS K31CD_A31CD_F31CD series users manual for English - Page 42
System, Contact the ASUS Service Center
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ENGLISH System Problem System speed is too slow Possible Cause Too many programs are running. Computer virus attack Action Close some of the programs. • Use an anti-virus software to scan for viruses and repair your computer. • Reinstall the operating system. Hard disk drive failure • S end the damaged hard disk drive to ASUS Service Center for servicing. • Replace with a new hard disk drive. The system often hangs or freezes. Memory module problems There is not enough air ventilation for your computer. Incompatible softwares are installed. • Replace with compatible memory modules. • Remove the extra memory modules that you have installed, then try again. • C ontact the ASUS Service Center for assistance. Move your computer to an area with better air flow. Reinstall the OS and reinstall compatible softwares. 42 Chapter 5: Troubleshooting