Autodesk 46304-050008-1600A Implementation Guide - Page 132

Troubleshoot, Server Diagnostics Tool

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Troubleshoot Learn how to use the Autodesk® Server Diagnostics Tool or the Autodesk online Knowledge Base to solve problems that might occur when installing or using Autodesk® data management server. Key Terms Key Terms Autodesk Server Diagnostics Tool Definition A program that can perform a series of checks to identify possible Autodesk Vault server problems and gather system information to help diagnose the problem. Autodesk Knowledge Base An online support for all Autodesk products. Autodesk Vault server The server used in conjunction with Autodesk Vault, Autodesk® Productstream®, and Content Center for storing files and version data. Log file A text file generated by the Autodesk Server Diagnostics Tool containing important system configuration information. Server Diagnostics Tool The Autodesk Server Diagnostics Tool is a collection of tests that can help determine why a vault installation is not working properly. Changes to the server machine configuration over time can interfere with the Autodesk Vault server. The Autodesk Server Diagnostics Tool performs a series of tests to identify possible Autodesk Vault server problems and compiles system information to help diagnose the problem. Run the diagnostics tool 1 On the Windows® Start menu, select Programs ➤ Autodesk ➤ Autodesk Data Management ➤ Tools ➤ Autodesk Server Diagnostics Tool. 2 In the Diagnostics Tool Setup dialog box, click Run checks. 126 | Appendix A Performance Enhancements

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Troubleshoot
Learn how to use the Autodesk
®
Server Diagnostics Tool or the Autodesk
online Knowledge Base to solve problems that might occur when installing
or using Autodesk
®
data management server.
Key Terms
Definition
Key Terms
A program that can perform a series of
checks to identify possible Autodesk Vault
Autodesk Server Diagnostics Tool
server problems and gather system inform-
ation to help diagnose the problem.
An online support for all Autodesk
products.
Autodesk Knowledge Base
The server used in conjunction with
Autodesk Vault, Autodesk
®
Product-
Autodesk Vault server
stream
®
, and Content Center for storing
files and version data.
A text file generated by the Autodesk
Server Diagnostics Tool containing import-
ant system configuration information.
Log file
Server Diagnostics Tool
The Autodesk Server Diagnostics Tool is a collection of tests that can help
determine why a vault installation is not working properly. Changes to the
server machine configuration over time can interfere with the Autodesk Vault
server. The Autodesk Server Diagnostics Tool performs a series of tests to
identify possible Autodesk Vault server problems and compiles system
information to help diagnose the problem.
Run the diagnostics tool
1
On the Windows
®
Start menu, select Programs
➤
Autodesk
➤
Autodesk
Data Management
➤
Tools
➤
Autodesk Server Diagnostics Tool.
2
In the Diagnostics Tool Setup dialog box, click Run checks.
126
| Appendix A
Performance Enhancements