Autodesk 46304-050008-1600A Implementation Guide - Page 134

View Diagnostic Log Files, Recheck Operating System Environments, Common Installation Solutions

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Learn more about errors and corrections ■ In the Review Your Results list, click the error information under the Action Required list. It is linked to the corresponding pages of Autodesk Vault server installation help. View Diagnostic Log Files The diagnostic log file lists the name of each condition that is checked along with its information and test results. This includes the version of the operating system, the IIS information, the firewall, and any other related configuration information. Other log files are also created during the installation. The log files are stored in the EDMLog folder located in C:\Documents and Settings\Administrator\Local Settings\Temp. Access the log files using one of the following methods: ■ In the Diagnostics Tool dialog box, click Open Log File. The EDMLog directory containing all the log files is opened. Select a log file to open. ■ Once you run the diagnostic checks, click View Log File to display the diagnostic log file. Should it be necessary to seek assistance, you can forward log files to your IT personnel or to Autodesk Technical Support. Recheck Operating System Environments After you correct all the errors according to the log files or online help, click Recheck. The Diagnostics Tool will again check the operating system. Repeat this process until the all errors are corrected. Common Installation Solutions The following solutions given for installation problems which may occur if the data management server is not properly configured. 128 | Appendix A Performance Enhancements

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Learn more about errors and corrections
■
In the Review Your Results list, click the error information under the Action
Required list. It is linked to the corresponding pages of Autodesk Vault
server installation help.
View Diagnostic Log Files
The diagnostic log file lists the name of each condition that is checked along
with its information and test results. This includes the version of the operating
system, the IIS information, the firewall, and any other related configuration
information. Other log files are also created during the installation. The log
files are stored in the EDMLog folder located in
C:\Documents and
Settings\Administrator\Local Settings\Temp
.
Access the log files using one of the following methods:
■
In the Diagnostics Tool dialog box, click Open Log File. The EDMLog
directory containing all the log files is opened. Select a log file to open.
■
Once you run the diagnostic checks, click View Log File to display the
diagnostic log file.
Should it be necessary to seek assistance, you can forward log files to your IT
personnel or to Autodesk Technical Support.
Recheck Operating System Environments
After you correct all the errors according to the log files or online help, click
Recheck. The Diagnostics Tool will again check the operating system. Repeat
this process until the all errors are corrected.
Common Installation Solutions
The following solutions given for installation problems which may occur if
the data management server is not properly configured.
128
| Appendix A
Performance Enhancements