Autodesk 46304-050008-1600A Implementation Guide - Page 137

ISAPI Filter error while running..., Solution, Advanced Troubleshooting, To repair these files

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To repair these files 1 Using Windows Internet Explorer®, browse to C:\WINDOWS\system32 2 Rename the perfc009.dat and perfh009.dat files to perfc009.dat.OLD and perfh009.dat.OLD, respectively. 3 Click Start (Windows) ➤ Run. 4 In the Run dialog box, enter lodctr /r:PerfStringBackup.ini. 5 Export a copy of HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version\Perflib\009 from the system registry of a working computer and transfer it to your computer. 6 Change the Data Values of the Last Counter and Last Help keys so that they are the same as in the system registry of the working computer. 7 Restart your computer. ISAPI Filter error while running... While running the data management server on the 64-bit version of Windows server 2003 you notice an Event ID 2274 error in the Event Viewer Application log, indicating a problem with ISAPI filter. Solution Refer to the following Microsoft Knowledge Base article:http://support.microsoft.com/kb/894435/en-us. Advanced Troubleshooting Additional troubleshooting resources for the Autodesk data management system can be found online. They include a searchable Knowledge Base available on the Autodesk support page. You can access the Autodesk Knowledge Base online at www.autodesk.com. Advanced Troubleshooting | 131

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To repair these files
1
Using Windows Internet Explorer
®
, browse to C:\WINDOWS\system32
2
Rename the perfc009.dat and perfh009.dat files to
perfc009.dat.OLD
and
perfh009.dat.OLD
, respectively.
3
Click Start (Windows)
➤
Run.
4
In the Run dialog box, enter
lodctr /r:PerfStringBackup.ini
.
5
Export a copy of HKEY_LOCAL_MACHINE\Software\Microsoft\Windows
NT\Current Version\Perflib\009 from the system registry of a working
computer and transfer it to your computer.
6
Change the Data Values of the Last Counter and Last Help keys so that
they are the same as in the system registry of the working computer.
7
Restart your computer.
ISAPI Filter error while running...
While running the data management server on the 64-bit version of Windows
server 2003 you notice an Event ID 2274 error in the Event Viewer Application
log, indicating a problem with ISAPI filter.
Solution
Refer to the following Microsoft Knowledge Base
article:
.
Advanced Troubleshooting
Additional troubleshooting resources for the Autodesk data management
system can be found online. They include a searchable Knowledge Base
available on the Autodesk support page. You can access the Autodesk
Knowledge Base online at
www.autodesk.com
.
Advanced Troubleshooting |
131