Autodesk Design Suite 3D Installation Guide - Page 85

Troubleshoot a Stand-Alone License Error, Preserving a License When Hardware Changes

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The Import the License dialog box displays the Autodesk product name and serial number. NOTE If you are importing a license to replace a trial license, you will see the Update the Serial Number and Product Key dialog box. In this case, enter the required data, and then click Update. 2 In the Import the License dialog box, click Sign In. 3 On the Log In page, enter your Autodesk user ID and password and click Log In. 4 On the License Import Confirmation page, click Finish. The license is now imported to the computer and you can run your Autodesk product on this computer. If you want to transfer the license to another computer, repeat the export and import procedures. Troubleshoot a Stand-Alone License Error Preserving a License When Hardware Changes If you replace or reconfigure hardware on the computer where your Autodesk product license resides, the stand-alone license might fail, with the result that you will not be able to use your product. To prevent damage to your product license, use the License Transfer Utility to export your license file before changing the hardware. After the hardware change, you can import the license file back. For information about using the License Transfer Utility, see About the License Transfer Utility (page 76). NOTE If you get a license error when you change your hardware, you may have to reactivate your license. See Activation (page 72). Reinstalling an Operating System If you reinstall your operating system on the computer where your Autodesk license resides, the license might fail. You will not be able to use your product. To resolve a license error in this case, you must reactivate your product. See Activation (page 72). Stand-Alone Licensing | 79

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The Import the License dialog box displays the Autodesk product name
and serial number.
NOTE
If you are importing a license to replace a trial license, you will see
the Update the Serial Number and Product Key dialog box. In this case, enter
the required data, and then click Update.
2
In the Import the License dialog box, click Sign In.
3
On the Log In page, enter your Autodesk user ID and password and click
Log In.
4
On the License Import Confirmation page, click Finish.
The license is now imported to the computer and you can run your
Autodesk product on this computer. If you want to transfer the license
to another computer, repeat the export and import procedures.
Troubleshoot a Stand-Alone License Error
Preserving a License When Hardware Changes
If you replace or reconfigure hardware on the computer where your Autodesk
product license resides, the stand-alone license might fail, with the result that
you will not be able to use your product.
To prevent damage to your product license, use the License Transfer Utility
to export your license file before changing the hardware. After the hardware
change, you can import the license file back. For information about using the
License Transfer Utility, see
About the License Transfer Utility
(page 76).
NOTE
If you get a license error when you change your hardware, you may have
to reactivate your license. See
Activation
(page 72).
Reinstalling an Operating System
If you reinstall your operating system on the computer where your Autodesk
license resides, the license might fail. You will not be able to use your product.
To resolve a license error in this case, you must reactivate your product. See
Activation
(page 72).
Stand-Alone Licensing |
79