Axis Communications M3026-VE M3026-VE Fixed Dome Network Camera - User Manual - Page 50

Maintenance, Support

Page 50 highlights

AXIS M3026-VE Fixed Dome Network Camera System Options The I/O ports are configured under System Options > Ports & Devices > I/O Ports. The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit. Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product's input and output ports. Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 51. To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location. For information about firmware upgrade, see Upgrading the Firmware on page 53. Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 53. System Overview To get an overview of the Axis product's status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page. Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query. System Log - Provides information about system events. 50

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AXISM3026–VEFixedDomeNetworkCamera
SystemOptions
TheI/Oportsareconfiguredunder
SystemOptions>Ports&Devices>I/OPorts
.Theportscanbegivendescriptivenamesandtheir
Normalstates
canbeconfiguredas
Opencircuit
or
Groundedcircuit
.
Port Status
Thelistonthe
SystemOptions>Ports&Devices>PortStatus
pageshowsthestatusoftheproduct’sinputandoutputports.
Maintenance
TheAxisproductprovidesseveralmaintenancefunctions.Theseareavailableunder
SystemOptions>Maintenance
.
Click
Restart
toperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent
settings.
Click
Restore
toresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
• the system time
• the IEEE 802.1X settings
•uploadedapplicationsarekeptbutmustberestarted
Click
Default
toresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,see
ResettoFactoryDefaultSettingsonpage51
.
ToidentifytheproductortesttheStatusLED,click
FlashLED
under
Identify
andspecifythedurationinseconds,minutesorhours.
Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.
Forinformationaboutfirmwareupgrade,see
UpgradingtheFirmwareonpage53
.
Support
Support Overview
The
SystemOptions>Support>SupportOverview
pageprovidesinformationontroubleshootingandcontactinformation,
shouldyourequiretechnicalassistance.
Seealso
Troubleshootingonpage53
.
System Overview
TogetanoverviewoftheAxisproduct’sstatusandsettings,goto
SystemOptions>Support>SystemOverview
.Informationthat
canbefoundhereincludesfirmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items.ManyofthecaptionsarelinkstotheproperSetuppage.
Logs & Reports
The
SystemOptions>Support>Logs&Reports
pagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.
SystemLog-
Providesinformationaboutsystemevents.
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