Axis Communications M3026-VE M3026-VE Fixed Dome Network Camera - User Manual - Page 56

Setup>Video>VideoStream

Page 56 highlights

AXIS M3026-VE Fixed Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations on page 60. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 57. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup > Video > Video Stream and Setup > Video > Camera Settings. Disturbed focus Set the focus manually by turning the focus ring. See Hardware Overview on page 6 Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance. Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to re-mount the storage device. Video cannot be recorded SD card cannot be mounted For information on how to set up a storage disruption alarm, see Events on page 35. Check that the SD card is not write protected (that is, read only). Reformat the SD card and then click Mount. 56

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AXISM3026–VEFixedDomeNetworkCamera
Troubleshooting
Lower frame rate than
expected
See
PerformanceConsiderationsonpage60
.
Reducethenumberofapplicationsrunningontheclientcomputer.
Limitthenumberofsimultaneousviewers.
Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsetto
Decodeonly
keyframes
.
Lowertheimageresolution.
Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis
product. See
TechnicalSpecificationsonpage57
.
Videoandimageproblems,general
Imageunsatisfactory
Checkthevideostreamandcamerasettingsunder
Setup>Video>VideoStream
and
Setup>
Video>CameraSettings
.
Disturbedfocus
Setthefocusmanuallybyturningthefocusring.See
Hardware Overview on page 6
MotionDetectiontriggersunexpectedly
Changesinluminance
Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare
suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity
settingtoavoidproblemswithluminance.
Storageanddiskmanagementproblems
Storagedisruption
Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother
readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checkthe
SystemLog
under
SystemOptions>Support>Logs&Reports
.Dependingontheproblem,itmightbenecessaryto
re-mountthestoragedevice.
Forinformationonhowtosetupastoragedisruptionalarm,see
Eventsonpage35
.
Videocannotberecorded
CheckthattheSDcardisnotwriteprotected(thatis,readonly).
SDcardcannotbemountedReformattheSDcardandthenclickMount.
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