Belkin F5D8231-4 User Manual - Page 87

Setup Assistant cannot connect my Router to the Internet

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Troubleshooting 2. Unplug power to the Router for 10 seconds, and then plug the 1 power back into the Router. Ensure that the Router's "router" LED is on; it should be solid BLUE. If not, check to make sure 2 that the AC adapter is connected to the Router and plugged into a wall outlet. 3 3. Ensure that you have a cable connected between (1) the network (Ethernet) port on the back of the computer and (2) one of the "to Wired Computers" ports on the back of the Router. 4 Note: The computer should NOT be connected to the port labeled "to Modem" on the back of the Router. 5 4. Try shutting down and restarting your computer, then rerunning the Setup Assistant. 6 If the Setup Assistant is still unable to find the Router, reference the section titled "Manually Configuring Network Settings" for installation steps. 7 Setup Assistant cannot connect my Router to the Internet 8 If the Setup Assistant is not able to connect the Router to the Internet, please check the following items: 9 1. Use the troubleshooting suggestions within the Setup Assistant. 2. If your ISP requires a user name and password, make sure 10 that you have typed in your user name and password correctly. Some user names require that the ISP's domain may be at the end of the name. Example: "[email protected]". The "@myisp. com" part of the user name may need to be typed as well as your user name. If you continue to have no Internet connection, reference the section titled "Manually Configuring Network Settings" (page 75 of this User Manual for an alternative setup method). section 83

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83
Troubleshooting
section
1
9
2
3
4
5
6
7
8
10
2.
Unplug power to the Router for 10 seconds, and then plug the
power back into the Router. Ensure that the Router’s “router”
LED is on; it should be solid BLUE. If not, check to make sure
that the AC adapter is connected to the Router and plugged into
a wall outlet.
3.
Ensure that you have a cable connected between
(1)
the network
(Ethernet) port on the back of the computer and
(2)
one of the “to
Wired Computers” ports on the back of the Router.
Note:
The computer should NOT be connected to the port labeled
“to Modem” on the back of the Router.
4.
Try shutting down and restarting your computer, then rerunning
the Setup Assistant.
If the Setup Assistant is still unable to find the Router, reference
the section titled “Manually Configuring Network Settings” for
installation steps.
Setup Assistant cannot connect my Router to the Internet
If the Setup Assistant is not able to connect the Router to the
Internet, please check the following items:
1.
Use the troubleshooting suggestions within the Setup Assistant.
2.
If your ISP requires a user name and password, make sure
that you have typed in your user name and password correctly.
Some user names require that the ISP’s domain may be at the
end of the name. Example: “[email protected]”. The “@myisp.
com” part of the user name may need to be typed as well as your
user name.
If you continue to have no Internet connection, reference the section
titled “Manually Configuring Network Settings” (page 75 of this User
Manual for an alternative setup method).