Bosch NWD-455V03-20P Operating Instructions - Page 98

Troubleshooting

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98 en | Troubleshooting FlexiDome IP 11 Troubleshooting If you cannot resolve a fault, please contact your supplier or system integrator or go direct to Bosch Security Systems Customer Service. The version numbers of the internal processors can be viewed on a special page. Please note this information before contacting Customer Service. 1. In the address bar of your browser, after the unit IP address enter /version (for example 192.168.0.80/version). 2. Write down the information or print out the page. The following table is intended to help you identify the causes of malfunctions and correct them where possible. Malfunction No image transmission to remote location. Possible causes Defective camera. Faulty cable connections. No connection estab- The unit's configuration. lished, no image transmission. Faulty installation. Wrong IP address. Faulty data transmission within the LAN. The maximum number of connections has been reached. Solution Connect a local monitor to the camera and check the camera function. Check all cables, plugs, contacts and connections. Check all configuration parameters. Check all cables, plugs, contacts and connections. Check the IP addresses (terminal program). Check the data transmission with ping. Wait until there is a free connection and call the transmitter again. V 1.0 | 2006.12 Operating Instructions Bosch Security Systems

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98
en | Troubleshooting
FlexiDome IP
V 1.0 | 2006.12
Operating Instructions
Bosch Security Systems
11
Troubleshooting
If you cannot resolve a fault, please contact your supplier or
system integrator or go direct to Bosch Security Systems Cus-
tomer Service.
The version numbers of the internal processors can be viewed
on a special page. Please note this information before contact-
ing Customer Service.
1.
In the address bar of your browser, after the unit IP
address enter
/version
(for example
192.168.0.80/version
).
2.
Write down the information or print out the page.
The following table is intended to help you identify the causes
of malfunctions and correct them where possible.
Malfunction
Possible causes
Solution
No image transmis-
sion to remote loca-
tion.
Defective camera.
Connect a local monitor to the
camera and check the camera
function.
Faulty cable connections.
Check all cables, plugs, contacts
and connections.
No connection estab-
lished, no image
transmission.
The unit's configuration.
Check all configuration parame-
ters.
Faulty installation.
Check all cables, plugs, contacts
and connections.
Wrong IP address.
Check the IP addresses (terminal
program).
Faulty data transmission
within the LAN.
Check the data transmission with
ping
.
The maximum number of
connections has been
reached.
Wait until there is a free connec-
tion and call the transmitter again.