Bose CineMate GS Series II Owner's guide - Page 30
Customer service - universal remote
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CARE AND MAINTENANCE Svenska Nederlands FItralniaçnaois DEsepuatsñcohl English Problem What to do Sound but no picture • Make sure the TV is turned on. • Check that the correct TV/Video input is selected. See "Selecting the TV input" on page 20. Remote control is inconsistent or does not work • Check the battery to be sure it is installed properly. • Point the remote control at the interface module. • Relocate the interface module, making sure it is in a clear line of sight to the remote and there are no obstructions. • Make sure the protective film is removed from the lens on the front of the interface module. • Check that the source button on the CineMate® GS series II remote flashes when a button is pressed. • Check that the green LED on the interface module flashes when a remote power, volume, or mute button is pressed. • There may be more than one device code for your brand of device. Find your device and brand in the Universal Device Codes book. Try programming another code, then check the device for improved functionality. Sound is distorted • Make sure speaker cables are not damaged and the connections are secure. • Reduce the audio output level from the TV connected to the interface module. Sound is coming from the TV • Turn off your TV's internal speakers. See "Turning off the TV internal speakers" on page 11. • Turn down the TV volume. Customer service For additional help in solving problems, contact Bose® Customer Service. Refer to the address sheet included with the CineMate system. 28