Brother International HL 1270N Users Manual - English - Page 75
Paper Handling
UPC - 012502526001
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Paper Handling CHAPTER 4 TROUBLESHOOTING First, ensure that you are using paper that meets Brother recommended paper specifications. See "What kind of paper can I use" in Chapter 1. Problem The printer does not load paper. The printer does not feed paper from the manual feed slot. The printer will not feed envelopes. A paper jam has occurred. The printer does not print to the output tray. The printer does not print on the specified paper. (Optional Lower Tray Unit Only) Recommendation • If there is paper in the paper cassette, make sure it is straight. If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper cassette. • Reduce the amount of paper in the paper cassette, then try again. • Check that manual feed mode is not selected in the printer driver. • Re-insert the paper firmly, one sheet at a time. • Make sure the manual feed mode is selected in the printer driver. • The printer can feed envelopes from the manual feed slot. Make sure your application software is set up correctly to print on the envelope size you are using. This is usually done in the page setup or document setup menu of your software. See your software application manual. • See "PAPER JAMS and how to clear them" below or the paper jam instructional video on the CD-ROM. • Close the rear cover. • Make sure that the cable is connected to the printer • Make sure that the appropriate printer driver is selected. 4-9