Brother International HL-6050DW Network Users Manual - English - Page 117
Intermittent Problems, TCP/IP Troubleshooting, ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING
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UPC - 012502612094
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Intermittent Problems If the print server and printer start up OK, but you intermittently have problems printing, check the following: 1 If you can print small jobs but large graphics jobs are distorted or incomplete, make sure that you have adequate memory in your printer and the latest printer driver installed on your computer. The latest Brother printer drivers can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in this chapter for additional causes of intermittent printer problems. TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the print server and you have checked the hardware and network as described in the previous steps, then check the following: It is always a good idea to try following in order to eliminate the possibility of setup errors. Turning off the printer and then again, Deleting and recreating the print server and creating a new print queue in order to eliminate the possibility of setup errors. 1 The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the print server (via the configuration page. Make sure that no other nodes on the network have this address (DUPLICATE IP ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS). 2 If you used BRCONFIG or NCP to enter the IP address, make sure that you exited the remote console properly with a CTRLD or EXIT and that you turned the printer off and then again (it may take up to two minutes for the IP address to take effect). 3 Make sure that the TCP/IP protocol of the print server is enabled. 10 - 10 TROUBLESHOOTING
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