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Brother International MFC 9160 Owners Manual - Page 68

Troubleshooting and Maintenance, Error Messages - drum unit

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9 Troubleshooting and Maintenance Error Messages You may occasionally encounter a difficulty with the machine. If this happens, the machine often identifies the problem and displays an error message. The list below explains the most common error messages, in alphabetical order. ERROR MESSAGE CAUSE ACTION CHANGE DRUM SOON The drum unit is near the end of its If you have a print quality life. problem, replace the drum unit with a new one. CHANGE TONER If the display shows CHANGE Order a new toner cartridge now. TONER, you can still print. But the toner is depleted and the machine is telling you that the toner will soon run out. CHECK DOCUMENT Documents were not inserted or fed Do not pull paper out until you see properly or document was too long. Document Jams and Paper Jams, page 64. CHECK DRUM UNIT Drum unit is not installed. Reinstall the drum unit. CHECK PAPER The machine is out of paper or paper Refill the paper or remove the is not properly loaded in the Multi- paper and load it again and then purpose Sheet Feeder. press Copy. CHECK PAPER SIZE Paper Size is improper for printing Load A4 paper in multi-purpose HELP or SYSTEM SETUP. sheet feeder, and then press Copy. COOLING DOWN The temperature of the drum unit or You must wait and allow the WAIT FOR A WHILE toner cartridge is too hot. The machine to resume printing when machine will pause its current print it is ready. job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the machine shows COOLING DOWN and WAIT FOR A WHILE. COVER OPEN The top cover was not completely Open, then close the cover. closed. DOC. COVER OPEN The document cover is open. Remove any paper from the ADF and close the document cover. MACHINE ERROR XX Machine has a mechanical problem. Turn off the power. Then contact your Brother dealer for service. 62 Chapter 9

Section	Page
OWNER’S MANUAL MFC-9160	1
\	2
Using This Manual	3
Finding Information	3
Symbols Used In This Manual	3
User-Friendly Programming	3
Table of Contents	4
Preparation and Simple Use Guide	7
Steps to prepare and use the machine simply	7
Advice for Preparation and Simple Use Guide	10
Choosing a Location	10
Connecting the Power Cord	11
Control Panel Overview	12
Menu Mode & Menu Selection Table	14
1 Custom Settings	16
Custom Settings	16
Beeper Volume	16
Power Save	16
Sleep Mode	16
Setting the Print Density	17
Toner Save	17
Using the Reports Key	17
To Print a Report	17
2 Making Copies	18
Basic Copy Operations	18
Using the Machine as a Copier	18
Making a Single Copy	18
Making Multiple Copies (Using the ADF)	18
Making Multiple Copies (Using the Glass Platen)	19
Out of Memory Message	19
Temporary Copy Setting	20
Copying Using Multiple Settings	20
Making Reduced Copies	21
Making Enlarged Copies	21
Sorting Multiple Copies (Using the ADF)	22
Copy Mode	22
Copy Contrast	22
Special Copy Options (2 in 1, 4 in 1)	23
Using the ADF	23
Using the glass platen	23
2 in 1	23
4 in 1	23
Poster	24
Changing Default Settings	25
Copy Mode (Type of Original)	25
Copy Contrast	26
Paper Type	26
Paper Size	26
3 Using the machine as a Printer	27
Special Printing Features	27
Windows® Printing	27
Brother Resource Manager	27
Enhanced Memory Management	27
Printing From Your PC	27
Multi-Purpose Sheet Feeder	27
Two-Sided Printing (Manual Duplex)	28
Loading Envelopes	28
Paper Tray	29
Reset Key	29
Simultaneous Printing	29
Printer Menu Functions	29
Printing the Internal Font List	29
Printing the Print Configuration List	29
Restoring Factory Default Settings	29
Acceptable Paper	30
4 Printer Driver Settings (For Windows® Only)	31
Using the Brother MFC-9160 Printer Driver	31
Features in the Printer Driver (For Windows® Users Only)	31
Basic Tab	31
Paper Size	32
Multiple Page	32
Border Line	32
Orientation	32
Copies	32
Collate	32
Media Type	33
Advanced Tab	33
Print Quality	34
Resolution	34
Toner Save	34
Print Setting (For Windows® 95/98/98SE/Me Users Only)	34
Duplex Printing	34
Manual Duplex	34
Binding Offset	34
Watermark	35
Print Watermark	35
In background	35
Watermark Text	35
Watermark Bitmap	36
Position	36
Page Setting	36
Device Options	37
Quick Print Setup	37
Administrator (For Windows® 95/98/98SE/Me Users Only)	38
Print Date & Time	39
Support	40
Brother Solutions Center	40
Web Update	40
Check Setting	40
5 Using the Windows®-Based Brother Control Centre (For Windows® Only)	41
Brother Control Centre	41
AutoLoad the Brother Control Centre	41
How to Turn Off AutoLoad	42
Using the Scan Key with Windows PC	42
Using the Control Panel Keys	43
Scan to Image	43
Scan to OCR	43
Scan to E-mail	43
Brother Control Centre Features	44
Auto Configuration	44
Scanning Operations	44
Copy Operations	45
Scanner Settings	45
Global Settings	45
Setting Up the Scanner Configurations	46
To access the Scanner Configurations screen:	46
Perform an Operation from the Brother Control Centre Screen	46
Scan to File	47
Scanner Settings	47
Destination Folder	47
Scan to E-mail	48
Scanner Settings	48
E-mail Application	48
File Attachments	49
Conversion Options	49
Format	49
Show QuickSend Menu	49
QuickSend List	49
Scan to Word Processor	50
Scanner Settings	50
Word Processor	50
User Defined Button	51
Scanner Settings	51
Target Application	51
Copy	52
Scanner Settings	52
Copy Settings	52
6 Using ScanSoft™ PaperPort® for Brother and ScanSoft™ TextBridge®	53
Viewing Items in ScanSoft™ PaperPort® for Brother	53
Organizing Your Items in Folders	54
Links to Many Other Applications	54
Using ScanSoft™ TextBridge® OCR (Converting Image Text to Text You Can Edit)	55
Importing Items from Other Applications	55
Exporting Items in Other Formats	55
Exporting an Image File	55
Accessing the Scanner	56
Scanning a Document into your PC	56
Settings in the Scanner Window	56
Image	56
Custom	57
PreScanning an Image	58
7 Using the Brother MFC with a New Power Macintosh® G3, G4 or iMac™ / iBook™	59
Set up Your USB Equipped Apple® Macintosh® G3,G4 or iMac™ with Mac OS 8.5/8.5.1/8.6/9.0/9.0.4/9.1	59
Using Brother Printer Driver with your Apple® Macintosh®	59
Using Brother TWAIN Scanner Driver with Your Apple® Macintosh®	61
Accessing the Scanner	61
Scanning a Document into Your Macintosh G3, G4 or iMac	61
Settings in the Scanner Window	62
Image	62
Scanning Area	63
Business Card Size	63
Adjust Image	64
PreScanning an Image	65
8 For DOS User	66
How to Use the machine with Your DOS Application Software	66
What Does the Remote Printer Console Do?	66
Installing the Remote Printer Console	66
Running the Remote Printer Console Main Program	67
9 Troubleshooting and Maintenance	68
Error Messages	68
Document Jams and Paper Jams	70
Document Jam in the Top of the ADF Unit	70
Document Jam inside the ADF Unit	70
Printer Jam or Paper Jam	70
Paper is Jammed in the Multi-purpose Sheet Feeder	71
Paper is Jammed near the Drum Unit or in the Fuser Unit	71
Difficulty with Operation	72
Packing and Shipping the Machine	75
Regular Maintenance	77
Cleaning the Scanner	77
Cleaning the Printer	78
Cleaning the Drum Unit	79
Replacing the Toner Cartridge	80
Toner Empty Indicator	80
Steps for Replacing Toner Cartridge	80
Replacing the Drum Unit	83
10 Important Safety Information	87
Important Safety Instructions	87
IEC 60825 Specification	88
For Your Safety	89
Disconnect device	89
11 Specifications	90
General Specifications	90
Printer Specifications	90
Computer Requirement	91
Electrical and Environment	92
Compilation and Publication Notice	92
Trademarks	93
Ordering Accessories and Supplies	93
Index	94