Home » Brother International Manuals » Multifunction Devices » Brother International MFC 9160 » Manual Viewer

Brother International MFC 9160 Owners Manual - Page 72

Difficulty with Operation, Contorol Center See - cartridges

View all Brother International MFC 9160 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 72 highlights

Difficulty with Operation If you think there is a problem with the machine, make a copy first. If the copy looks good, the problem is probably not the machine. Check the table below and follow the troubleshooting tips. DIFFICULTY SUGGESTIONS General Printing Difficulties The machine does not print. Make sure the machine is turned on. The toner cartridge and drum unit are installed properly. The interface cable is securely connected between the machine and computer. Check to see if LCD is showing an error message. The machine prints unexpectedly or it prints garbage. Switch off. Make sure your application software is correctly set up to use the machine by checking the primary settings in your application software. The machine prints the first couple of pages correctly, then some pages have text missing. Your computer is not recognizing the printer's "input buffer full" signal. Please make sure you connect the printer cable correctly. The machine cannot print full Reduce the printer resolution. Reduce the complexity of your pages of a document. A OUT document and try again. Reduce the graphic quality or the number OF MEMORY error of font sizes within your application software. message occurs. My headers or footers appear Most laser printers have a restricted area that will not accept print. when I view my document on Usually these are the first two lines and last two lines, leaves 62 the screen but do not show up printable lines. Adjust the top and bottom margins in your document when I print them. to allow for this. Windows® Setup Printing Difficulties I cannot print from my application software. Make sure the Windows® printer driver is installed and you select it in your application software. Software Difficulties "MFC Connect Failure" If the machine is not connected to your PC and you have loaded the Brother software, the PC will show "MFC Connect Failure" each time you restart Window®. You can ignore this message or you can turn it off by deselect the AutoLoadPopUp check box in the Bother Contorol Center chapter. (See How to Turn Off AutoLoad, page 36.) Paper Handling Difficulties The machine does not load Check to see if the CHECK PAPER or PAPER JAM message paper. The LCD shows appears on the LCD. If so, the Multi-purpose Sheet Feeder may be CHECK PAPER or PAPER out of paper. If it is empty, load a new stack of paper into the feeder JAM. and then press Copy. If there is paper in the Multi-purpose Sheet Feeder, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the Multi-purpose Sheet Feeder. Reduce the amount of paper in the Multi-purpose Sheet Feeder, then try again. How can I clear paper jams? See Document Jams and Paper Jams, page 64. 66 Chapter 9

Section	Page
OWNER’S MANUAL MFC-9160	1
\	2
Using This Manual	3
Finding Information	3
Symbols Used In This Manual	3
User-Friendly Programming	3
Table of Contents	4
Preparation and Simple Use Guide	7
Steps to prepare and use the machine simply	7
Advice for Preparation and Simple Use Guide	10
Choosing a Location	10
Connecting the Power Cord	11
Control Panel Overview	12
Menu Mode & Menu Selection Table	14
1 Custom Settings	16
Custom Settings	16
Beeper Volume	16
Power Save	16
Sleep Mode	16
Setting the Print Density	17
Toner Save	17
Using the Reports Key	17
To Print a Report	17
2 Making Copies	18
Basic Copy Operations	18
Using the Machine as a Copier	18
Making a Single Copy	18
Making Multiple Copies (Using the ADF)	18
Making Multiple Copies (Using the Glass Platen)	19
Out of Memory Message	19
Temporary Copy Setting	20
Copying Using Multiple Settings	20
Making Reduced Copies	21
Making Enlarged Copies	21
Sorting Multiple Copies (Using the ADF)	22
Copy Mode	22
Copy Contrast	22
Special Copy Options (2 in 1, 4 in 1)	23
Using the ADF	23
Using the glass platen	23
2 in 1	23
4 in 1	23
Poster	24
Changing Default Settings	25
Copy Mode (Type of Original)	25
Copy Contrast	26
Paper Type	26
Paper Size	26
3 Using the machine as a Printer	27
Special Printing Features	27
Windows® Printing	27
Brother Resource Manager	27
Enhanced Memory Management	27
Printing From Your PC	27
Multi-Purpose Sheet Feeder	27
Two-Sided Printing (Manual Duplex)	28
Loading Envelopes	28
Paper Tray	29
Reset Key	29
Simultaneous Printing	29
Printer Menu Functions	29
Printing the Internal Font List	29
Printing the Print Configuration List	29
Restoring Factory Default Settings	29
Acceptable Paper	30
4 Printer Driver Settings (For Windows® Only)	31
Using the Brother MFC-9160 Printer Driver	31
Features in the Printer Driver (For Windows® Users Only)	31
Basic Tab	31
Paper Size	32
Multiple Page	32
Border Line	32
Orientation	32
Copies	32
Collate	32
Media Type	33
Advanced Tab	33
Print Quality	34
Resolution	34
Toner Save	34
Print Setting (For Windows® 95/98/98SE/Me Users Only)	34
Duplex Printing	34
Manual Duplex	34
Binding Offset	34
Watermark	35
Print Watermark	35
In background	35
Watermark Text	35
Watermark Bitmap	36
Position	36
Page Setting	36
Device Options	37
Quick Print Setup	37
Administrator (For Windows® 95/98/98SE/Me Users Only)	38
Print Date & Time	39
Support	40
Brother Solutions Center	40
Web Update	40
Check Setting	40
5 Using the Windows®-Based Brother Control Centre (For Windows® Only)	41
Brother Control Centre	41
AutoLoad the Brother Control Centre	41
How to Turn Off AutoLoad	42
Using the Scan Key with Windows PC	42
Using the Control Panel Keys	43
Scan to Image	43
Scan to OCR	43
Scan to E-mail	43
Brother Control Centre Features	44
Auto Configuration	44
Scanning Operations	44
Copy Operations	45
Scanner Settings	45
Global Settings	45
Setting Up the Scanner Configurations	46
To access the Scanner Configurations screen:	46
Perform an Operation from the Brother Control Centre Screen	46
Scan to File	47
Scanner Settings	47
Destination Folder	47
Scan to E-mail	48
Scanner Settings	48
E-mail Application	48
File Attachments	49
Conversion Options	49
Format	49
Show QuickSend Menu	49
QuickSend List	49
Scan to Word Processor	50
Scanner Settings	50
Word Processor	50
User Defined Button	51
Scanner Settings	51
Target Application	51
Copy	52
Scanner Settings	52
Copy Settings	52
6 Using ScanSoft™ PaperPort® for Brother and ScanSoft™ TextBridge®	53
Viewing Items in ScanSoft™ PaperPort® for Brother	53
Organizing Your Items in Folders	54
Links to Many Other Applications	54
Using ScanSoft™ TextBridge® OCR (Converting Image Text to Text You Can Edit)	55
Importing Items from Other Applications	55
Exporting Items in Other Formats	55
Exporting an Image File	55
Accessing the Scanner	56
Scanning a Document into your PC	56
Settings in the Scanner Window	56
Image	56
Custom	57
PreScanning an Image	58
7 Using the Brother MFC with a New Power Macintosh® G3, G4 or iMac™ / iBook™	59
Set up Your USB Equipped Apple® Macintosh® G3,G4 or iMac™ with Mac OS 8.5/8.5.1/8.6/9.0/9.0.4/9.1	59
Using Brother Printer Driver with your Apple® Macintosh®	59
Using Brother TWAIN Scanner Driver with Your Apple® Macintosh®	61
Accessing the Scanner	61
Scanning a Document into Your Macintosh G3, G4 or iMac	61
Settings in the Scanner Window	62
Image	62
Scanning Area	63
Business Card Size	63
Adjust Image	64
PreScanning an Image	65
8 For DOS User	66
How to Use the machine with Your DOS Application Software	66
What Does the Remote Printer Console Do?	66
Installing the Remote Printer Console	66
Running the Remote Printer Console Main Program	67
9 Troubleshooting and Maintenance	68
Error Messages	68
Document Jams and Paper Jams	70
Document Jam in the Top of the ADF Unit	70
Document Jam inside the ADF Unit	70
Printer Jam or Paper Jam	70
Paper is Jammed in the Multi-purpose Sheet Feeder	71
Paper is Jammed near the Drum Unit or in the Fuser Unit	71
Difficulty with Operation	72
Packing and Shipping the Machine	75
Regular Maintenance	77
Cleaning the Scanner	77
Cleaning the Printer	78
Cleaning the Drum Unit	79
Replacing the Toner Cartridge	80
Toner Empty Indicator	80
Steps for Replacing Toner Cartridge	80
Replacing the Drum Unit	83
10 Important Safety Information	87
Important Safety Instructions	87
IEC 60825 Specification	88
For Your Safety	89
Disconnect device	89
11 Specifications	90
General Specifications	90
Printer Specifications	90
Computer Requirement	91
Electrical and Environment	92
Compilation and Publication Notice	92
Trademarks	93
Ordering Accessories and Supplies	93
Index	94

Match case Limit results 1 per page

Chapter 9

Difficulty with Operation

If you think there is a problem with the machine, make a copy first. If the copy looks good, the

problem is probably not the machine. Check the table below and follow the troubleshooting tips.

DIFFICULTY

SUGGESTIONS

General Printing Difficulties

The machine does not print.

Make sure the machine is turned on. The toner cartridge and drum

unit are installed properly. The interface cable is securely connected

between the machine and computer. Check to see if LCD is showing

an error message.

The machine prints

unexpectedly or it prints

garbage.

Switch off. Make sure your application software is correctly set up

to use the machine by checking the primary settings in your

application software.

The machine prints the first

couple of pages correctly,

then some pages have text

missing.

Your computer is not recognizing the printer’s “input buffer full”

signal. Please make sure you connect the printer cable correctly.

The machine cannot print full

pages of a document. A

OUT

OF MEMORY

error

message occurs.

Reduce the printer resolution. Reduce the complexity of your

document and try again. Reduce the graphic quality or the number

of font sizes within your application software.

My headers or footers appear

when I view my document on

the screen but do not show up

when I print them.

Most laser printers have a restricted area that will not accept print.

Usually these are the first two lines and last two lines, leaves 62

printable lines. Adjust the top and bottom margins in your document

to allow for this.

Windows

Setup Printing Difficulties

I cannot print from my

application software.

Make sure the Windows

printer driver is installed and you select it

in your application software.

Software Difficulties

“MFC Connect Failure”

If the machine is not connected to your PC and you have loaded the

Brother software, the PC will show “MFC Connect Failure” each

time you restart Window

. You can ignore this message or you can

turn it off by deselect the AutoLoadPopUp check box in the Bother

Contorol Center chapter. (See

How to Turn Off AutoLoad

, page 36.)

Paper Handling Difficulties

The machine does not load

paper. The LCD shows

CHECK PAPER

PAPER

JAM

Check to see if the

CHECK PAPER

PAPER JAM

message

appears on the LCD. If so, the Multi-purpose Sheet Feeder may be

out of paper. If it is empty, load a new stack of paper into the feeder

and then press

Copy

. If there is paper in the Multi-purpose Sheet

Feeder, make sure it is straight. If the paper is curled, you should

straighten it. Sometimes it is helpful to remove the paper, turn the

stack over and put it back into the Multi-purpose Sheet Feeder.

Reduce the amount of paper in the Multi-purpose Sheet Feeder, then

try again.

How can I clear paper jams?

See

Document Jams and Paper Jams

, page 64.