Brother International MFC-9325CW Users Manual - English - Page 161
Stop/Exit, Black Start, Color Start, Error Message, Cause, Action, Cooling Down, Wait for a while - replace toner message
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Troubleshooting and routine maintenance Error Message Cause Action Cooling Down The temperature of the drum unit Make sure that you can hear the fan in the Wait for a while or toner cartridge is too hot. The machine spinning and that the exhaust outlet machine will pause its current is not blocked by something. print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes. C Wait for a while. If the fan is not spinning do the following: Disconnect the machine from the power for several minutes, then reconnect it. (The machine can be turned off for approximately 4 days without losing faxes stored in the memory. See Transferring your faxes or Fax Journal report on page 150.) Comm.Error Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. Connection Fail You tried to poll a fax machine Check the other fax machine's polling setup. that is not in Polled Waiting mode. Cover is Open The ADF cover is not closed completely. Close the ADF cover of the machine, then press Stop/Exit. The top cover is not closed completely. Close the top cover of the machine. Cover is Open The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power. Close the fuser cover of the machine. Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Black Start or Color Start. DIMM Error The DIMM is not installed correctly. Or the DIMM is broken. Turn off the machine. Re-install the DIMM correctly. Wait a few seconds, and then turn it on again. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory on page 126.) Disconnected The other person or other Try to send or receive again. person's fax machine stopped the call. Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Document jams on page 151 or Using the automatic document feeder (ADF) on page 23. DR Mode in Use The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off. (See Turning off distinctive ring on page 56.) 145