Brother International MFC-J491DW Online Users Guide HTML - Page 451
Error Message, Cause, Action, Plain Paper, Basic, Grayscale, Advanced, Slow Drying Paper
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Error Message Wrong Ink Cartridge Wrong Ink Color Cause The ink cartridge model number is not compatible with your machine. An ink cartridge has been installed in the wrong position. Action machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and reconnect it. See Related Information: Transfer Your Faxes or Fax Journal Report. Verify whether the cartridge model number will work with your machine. Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions. MFC-J690DW/MFC-J895DW Error Message B&W 1-sided Print Only Replace ink. Cannot Detect Cause Action One or more of the color ink cartridges have reached the end of their lives. You can use the machine in black & white mode for approximately four weeks depending on the number of pages you print. While this message appears on the touchscreen, each operation works in the following way: Replace the ink cartridges. See Related Information: Replace the Ink Cartridges. Although the Cause column lists options for using the machine after this error appears, you may not be able to use the machine until you replace the ink cartridge(s) under the following conditions: • Printing • If you unplug the machine or remove If the media type is set to Plain Paper the ink cartridge. in the Basic tab, and Grayscale is • If you select the Slow Drying Paper selected in the Advanced tab of the option on the machine or in the printer printer driver, you can use the machine driver. as a black & white printer. • Copying If the paper type is set to Plain Paper, you can make copies in black & white. • Faxing If the paper type is set to Plain Paper, the machine will receive and print the faxes in black & white. You installed a new ink cartridge too quickly and the machine did not detect it. An ink cartridge is not installed correctly. Take out the new ink cartridge and reinstall it slowly and firmly until it locks into place. See Related Information: Replace the Ink Cartridges. A used ink cartridge was reinstalled. Remove the used ink cartridge and install a new one. If you are not using Genuine Brother ink, the machine may not detect the ink cartridge. Use a new Genuine Brother Ink Cartridge. If the error is not cleared, call Brother Customer Service. The ink cartridge must be replaced. Replace the ink cartridge with a new Genuine Brother Ink Cartridge. The wrong Brother model ink cartridge was installed. Check the model numbers of the ink cartridges and install the correct ink cartridges. 444