Brother International MFC-J491DW Online Users Guide HTML - Page 455
No File, No Ink Cartridge, No Paper Fed, No Response/Busy, Out of Fax Memory, Memory Receive.
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Error Message No File No Ink Cartridge No Paper Fed No Response/Busy Out of Fax Memory Out of Memory Cause The memory card or USB flash drive in the media drive does not contain a .JPG file. An ink cartridge is not installed correctly. The machine is out of paper or paper is not correctly loaded in the paper tray. The paper was not inserted in the center position of the manual feed slot. The Jam Clear Cover is not closed correctly. Paper dust has accumulated on the surface of the paper pick-up rollers. The number you dialed does not answer or is busy. The fax memory is full. The machine's memory is full. Action • Move the mobile device closer to your Brother machine. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the WiFi Direct network, make sure you have entered the correct password. • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP. Put the correct memory card or USB flash drive into the slot again. Remove the new ink cartridge and reinstall it slowly and firmly until it locks into place. See Related Information: Replace the Ink Cartridges. Do one of the following: • Refill the paper tray, and then follow the LCD instructions. • Remove and reload the paper, and then follow the LCD instructions. See Related Information: Load Paper. Remove the paper and reinsert it in the center of the manual feed slot, and then follow the LCD instructions. See Related Information: Load Paper in the Manual Feed Slot. Make sure the Jam Clear Cover is closed evenly at both ends. See Related Information: Printer Jam or Paper Jam. Clean the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers. Verify the number and try again. Do one of the following: • Clear the data from the memory. To gain extra memory, you can turn off Memory Receive. See Related Information: Turn Off Memory Receive. • Print the faxes that are in the memory. See Related Information: Print a Fax Stored in the Machine's Memory. If a fax-sending or copy operation is in progress: 448