Brother International MFC-J6530DW Online Users Guide HTML - Page 660
Other Problems, Copying Difficulties
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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Other Problems Other Problems Copying Difficulties A Difficulties Cannot make a copy. Black lines or streaks appear in copies. A Suggestions Contact your administrator to check your Secure Function Lock Settings. Black lines on copies are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip, scanner glass, and the white bar and white plastic above them. See Related Information: Clean the Scanner. Black marks or spots appear in copies. Dark lines appear at regular intervals. Black marks or spots on copies are typically caused by dirt or correction fluid on the scanner glass. Clean the scanner glass and white plastic above it. See Related Information: Clean the Scanner. Check and adjust the paper feed. See Related Information: Correct the Paper Feed to Clear Vertical Lines. Copies are blank. Make sure you are loading the document correctly. See Related Information: Load Documents in the Automatic Document Feeder (ADF). See Related Information: Load Documents on the Scanner Glass. Poor copy results when using the Try using the scanner glass. ADF. See Related Information: Load Documents on the Scanner Glass. Paper size of copies is larger than The ADF document sensor may detect the wrong document size. Clean the ADF expected when using the ADF. document sensor. (MFC-J6535DW/MFC-J6935DW) See Related Information: Clean the ADF Document Sensor. Fit to Page does not work correctly. Make sure the document is not skewed on the scanner glass. Reposition the document and try again. The machine may not detect the document size correctly for some documents, such as dark-color documents and transparencies. Therefore, Fit to Page may not work. Select an enlargement or reduction ratio other than Fit to Page according to the sizes of your document and paper. Scanning Difficulties Difficulties TWAIN or WIA errors appear when starting to scan. (Windows) TWAIN error appears when starting to scan. (Mac) Suggestions Make sure the Brother TWAIN or WIA driver is selected as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 14, click Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver. Make sure the Brother TWAIN driver is selected as the primary source in your scanning application. You can also scan documents using the ICA Scanner Driver. 653