Brother International TD-4520TN Brother Printer Management Tool Quick Start Gu - Page 25

Error Message, Solution, Feed/Pause

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Error Message Ribbon Encoder Error Pause Other Error Solution - Close the Print Head mechanism and make sure the right and left sides are locked into place. - Check if the ribbon roll is empty. - Check if the ribbon is broken between the ribbon supply/take-up spindle. - Check if the paper core is installed on the ribbon take-up spindle (for applicable models only). Press the Feed/Pause button again to resume printing. - Print Head is overheated: The error indicator is lit in solid red and the printer stops printing. As soon as the print head cools down, the printer will resume printing. - Cutter jam: • Remove the jammed media from the Cutter area. • Check the Media Specifications and make sure the media thickness is supported. For more information about the Media Specifications, see the User's Guide. 23

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23
Error Message
Solution
Ribbon Encoder Error
- Close the Print Head mechanism and make sure the right and left sides
are locked into place.
- Check if the ribbon roll is empty.
- Check if the ribbon is broken between the ribbon supply/take-up spindle.
- Check if the paper core is installed on the ribbon take-up spindle (for
applicable models only).
Pause
Press the
Feed/Pause
button again to resume printing.
Other Error
- Print Head is overheated:
The error indicator is lit in solid red and the printer stops printing. As soon
as the print head cools down, the printer will resume printing.
- Cutter jam:
•
Remove the jammed media from the Cutter area.
•
Check the Media Specifications and make sure the media thickness is
supported.
For more information about the Media Specifications, see the
User's
Guide
.