Canon BJC-85W User manual for the BJC-85 - Page 229

Problems and Solutions Check the printer and interface cable Check the printer status and the interface cable connections. Check interface cable connections at the printer and computer Check to see if paper or special print media you are using has been selected in the printer driver If you are printing on a paper size that has not been selected in the printer driver or the software application, part of the text may be cut off. • Use the selected paper size, or change the paper size selection in the software application. • Check the printer driver paper size selection and make sure that it is the same as the paper size selected in the software application. • If the software application does not allow paper size selection, select the paper size in the printer driver. Check to see if a WPS driver is installed This printer may not operate properly if a WPS (Windows Printing System) driver is installed in your computer and selected for the same port. Check to see if a WPS driver is installed Troubleshooting 229