Canon C50FSi Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 277

Troubleshooting, Recording rate, Error Number: Error Description, Cause, Event type

Page 277 highlights

Messages List Event type Connection error to the camera server Continuing recording Changing the recording frame rate Displayed Messages Error (on)/ok (off) Connection to host : Recording continuing Effective recording rate (  %) Recording rate is the ratio of received images that are actually being recorded. If the rate is 100%, then all received images are recorded. If 50%, 1 frame per 2 frames is recorded. Error Number: Error Description 10048: Address in use 10050: Network down 10051: Network unreachable 10054: Forced disconnection from camera 10060: Connection timeout 10061: Camera connection refused 10064: Camera power off 10065: Camera unreachable 10091: Network board not ready 11001: Host not found 11004: Host not found Empty character string HT401: Authentication required HT403: Host/IP address restricted HT502: Bad Gateway 502 HT503: Service unavailable 503 HT504: Gateway Timeout 504 Cause A socket for the communication could not be generated because a large number of TCP connections are used in the PC. The network is down (when a failure occurs in a HUB or router located near the PC). A failure occurred in a HUB or router near the camera server. The TCP connection is disconnected because the camera server was restarted or another cause. A timeout occurred in the TCP connection with the camera server (This occurs when the camera server is down). The camera server rejected the TCP connection (This occurs when the port number specification is incorrect or another cause). The camera server is down (Normally, 10060 occurs). There are no routes to connect to the camera server (This may also occur when there is a failure in the network cable connected to the PC or HUB). There is a failure on the PC network board. The host name in DNS could not be resolved. The host name in DNS could not be resolved (11004 may occur instead of 11001 in 2003). Other Winsock Errors The user authentication or password for connecting to the camera server is incorrect. Check to ensure that it is not an on/off event. Cannot connect due to the IP address restriction on the camera server side. The proxy server returns an HTTP 502 error (which occurs when the proxy server receives an error from the upper proxy). The proxy server returned an HTTP 503 error (which occurs when the proxy server failed to connect to the camera server). The proxy server returned an HTTP 504 error (which occurs when the proxy server could not receive a reply from the upper proxy). 9-35 Troubleshooting

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9-35
Messages List
Troubleshooting
Connection error to the camera server
Error (on)/ok (off)
Connection to host <camera server address> : <port> <status>
Continuing recording
Recording continuing
Changing the recording frame rate
Effective recording rate (<recording rate before change>
<recording rate after change> %)
Recording rate
is the ratio of received images that are actually
being recorded. If the rate is 100%, then all received images are
recorded. If 50%, 1 frame per 2 frames is recorded.
Error Number: Error Description
Cause
10048:
Address in use
A socket for the communication could not be generated because
a large number of TCP connections are used in the PC.
10050:
Network down
The network is down (when a failure occurs in a HUB or router
located near the PC).
10051:
Network unreachable
A failure occurred in a HUB or router near the camera server.
10054:
Forced disconnection from
camera
The TCP connection is disconnected because the camera server
was restarted or another cause.
10060:
Connection timeout
A timeout occurred in the TCP connection with the camera server
(This occurs when the camera server is down).
10061:
Camera connection refused
The camera server rejected the TCP connection (This occurs
when the port number specification is incorrect or another
cause).
10064:
Camera power off
The camera server is down (Normally, 10060 occurs).
10065:
Camera unreachable
There are no routes to connect to the camera server (This may
also occur when there is a failure in the network cable connected
to the PC or HUB).
10091:
Network board not ready
There is a failure on the PC network board.
11001:
Host not found
The host name in DNS could not be resolved.
11004:
Host not found
The host name in DNS could not be resolved (11004 may occur
instead of 11001 in 2003).
Empty character string
Other Winsock Errors
HT401:
Authentication required
The user authentication or password for connecting to the
camera server is incorrect. Check to ensure that it is not an on/off
event.
HT403:
Host/IP address restricted
Cannot connect due to the IP address restriction on the camera
server side.
HT502:
Bad Gateway 502
The proxy server returns an HTTP 502 error (which occurs when
the proxy server receives an error from the upper proxy).
HT503:
Service unavailable 503
The proxy server returned an HTTP 503 error (which occurs when
the proxy server failed to connect to the camera server).
HT504:
Gateway Timeout 504
The proxy server returned an HTTP 504 error (which occurs when
the proxy server could not receive a reply from the upper proxy).
Event type
Displayed Messages