Canon Color imageCLASS MF8170c imageCLASS MF8170c Basic Guide - Page 145

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Troubleshooting CHECK PAPER SIZE Cause Remedy The size of the paper in the cassette or multi-purpose tray is different from that of the paper specified in of the Menu. Load the correct paper size or change in of the Menu. (See "Loading Paper," on p. 2-4, or "Specifying the Paper Size," on p. 2-19.) Then reset the machine by opening the cartridge cover and then closing it. CHECK PRINTER Cause 1 Remedy Cause 2 Remedy A problem has occurred in the machine. Reset the machine by opening the cartridge cover and then closing it. If the message persists, unplug the machine from the power supply and contact Canon Authorized Service Facilities or the Canon Customer Care Center. A cartridge is not installed correctly. Install the cartridge correctly. CHECK PRINTER COVER Cause Remedy The cartridge cover is not closed completely. Check the cartridge cover, and make sure that it is completely closed. DOCUMENT TOO LONG Cause The document is longer than 1 m, or is not feeding correctly. 9 Remedy Reduce the length of the document to within 1 m, and then copy it. INSTALL CARTRIDGE Cause Remedy A cartridge is not installed or not installed correctly. Install the cartridge correctly. (See "Replacing the Cartridges," on p. 8-5.) MEMORY FULL Cause 1 Remedy The machine's memory is full because the collate copy or function was set when a large document is loaded. Divide the document and copy each part separately. LCD Messages 9-23

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LCD Messages
9-23
Troubleshooting
9
CHECK PAPER SIZE
Cause
The size of the paper in the cassette or multi-purpose tray is different from that
of the paper specified in <PAPER SETTINGS> of the Menu.
Remedy
Load the correct paper size or change <PAPER SIZE> in <PAPER SETTINGS>
of the Menu. (See "Loading Paper," on p. 2-4, or "Specifying the Paper Size," on
p. 2-19.)
Then reset the machine by opening the cartridge cover and then closing it.
CHECK PRINTER
Cause 1
A problem has occurred in the machine.
Remedy
Reset the machine by opening the cartridge cover and then closing it. If the
message persists, unplug the machine from the power supply and contact
Canon Authorized Service Facilities or the Canon Customer Care Center.
Cause 2
A cartridge is not installed correctly.
Remedy
Install the cartridge correctly.
CHECK PRINTER COVER
Cause
The cartridge cover is not closed completely.
Remedy
Check the cartridge cover, and make sure that it is completely closed.
DOCUMENT TOO LONG
Cause
The document is longer than 1 m, or is not feeding correctly.
Remedy
Reduce the length of the document to within 1 m, and then copy it.
INSTALL CARTRIDGE
Cause
A cartridge is not installed or not installed correctly.
Remedy
Install the cartridge correctly. (See "Replacing the Cartridges," on p. 8-5.)
MEMORY FULL
Cause 1
The machine's memory is full because the collate copy or function was set
when a large document is loaded.
Remedy
Divide the document and copy each part separately.