Canon DR 5020 Instruction Manual - Page 86
firmly on both sides to close it.
UPC - 030275656367
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Chapter 5 Daily Cleaning 7 To close the upper unit, push the upper unit inwards as far as possible, and then release the upper unit. When you release the upper unit, it slowly begins to fall down. Do not apply unnecessary force to push the upper unit down. Doing so might damage the scanner. 8 When the upper unit has fallen as far as it can go, press down firmly on both sides to close it. If you press the upper unit down only on one side, the opposite side will not be full closed. Make sure that you hear it click into place. MEMO If paper jams or double-feed (feeding of two or more document pages) occurs frequently in spite of your having cleaned the rollers, a probable cause is roller friction. If this is the case, replace the rollers. Contact the store of purchase or a Canon service department. 86