Canon I470D i470D Quick Start Guide - Page 42

Troubleshooting Troubleshooting Troubleshooting usually falls into one of the following categories. In this chapter you will find the most common printing problems. Refer to the User's Guide for additional information on topics not covered in this section. • "Cannot Install the Printer Driver" on page 41 • "Print Quality is Poor or Contains Errors" on page 42 • "Troubleshooting Printer Hardware" on page 43 • "Paper Does Not Feed Properly" on page 44 • "Handling Error Messages" on page 45 • "An Error Message Appears on the Screen" on page 46 Note If you encounter any problem during installation or operation of your printer, quickly scan all topics to find a resolution. If the problem persists, contact the Customer Care Center. See "Canon offers a full range of customer technical support options" on page 56. When Error Occurs The BJ Status Monitor opens and displays a message. Take the appropriate action described in the message. The message may vary depending on your operating system. z When using Windows Me or Windows 98, click the Guide tab and follow the on-screen instructions. 40