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Canon REALiS WUX4000 D Pro AV Multimedia Projector WUX4000 User's Manual - Page 166

Troubleshooting, LED Indicator Meanings

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Troubleshooting LED Indicator Meanings When there is a problem with the projector, the LED indicator on the side of the projector flashes continuously after the projector is turned off. • Wait until the cooling fan stops and disconnect the power plug from the AC outlet before dealing with the problem. LED indicator status Meaning Countermeasure WARNING and Temperature TEMP are lit. abnormality The temperature inside the projector is too high for some reason or the outside air temperature is higher than the operating range. If the problem is inside the projector, check whether the projector is installed and operated normally, unplug the projector from the power outlet to cool down the projector interior and then restart projection. If the air intake or exhaust vent is blocked, remove the obstacle. If the same warning occurs again, there may be a malfunction in the projector. Contact your Canon dealer. WARNING and Faulty lamp LAMP are lit. The lamp does not illuminate. Turn the power off and then back on and check whether or not the lamp illuminates. Also, check whether the air intake or exhaust vent is blocked, and whether the air filter is clogged with dust.The warning may indicate if the air flow in and out of the projector is blocked, or if the internal temperature of the projector rises. If the air filter is clogged, clean or replace the air filter. (P157, P158) If the lamp does not illuminate, replace it. If the same warning occurs again, there may be a malfunction in the lamp drive circuit. Contact your Canon dealer. WARNING flashes 3 times, LAMP is lit. Faulty lamp cover The lamp cover is open. Unplug the projector from the power outlet, then install the lamp cover correctly and turn on the projector again. If the lamp cover has been installed properly, there may be a malfunction in the lamp cover detection switch. Contact your Canon dealer. WARNING flashes 4 times. Faulty cooling fan There may be a malfunction in the cooling fan or another component. Unplug the projector from the power outlet, then plug it to the outlet and turn on the projector again. Contact your Canon dealer if the same warning occurs again. WARNING flashes 5 times. Faulty power supply Abnormal voltage is applied to some parts in the power supply or another failure may have occurred. Unplug the projector from the power outlet, then plug it back into the outlet and turn on the projector again. Contact your Canon dealer if the same warning occurs again. WARNING flashes 6 times. Faulty lens connector Disconnect the lens connector which joins the lens unit and projector. Contact your Canon dealer. 166

Section	Page
To Start Menu	2
Quick Reference Guide	3
Table of Contents	4
Safety Instructions	10
Safety Precautions	11
CAUTION ON HANGING FROM THE CEILING	11
READ AND KEEP THIS OWNER’S MANUAL FOR LATER USE.	12
AC Power Cord Requirement	14
Federal Communication Commission Notice	15
Canadian Radio Interference Regulations	15
Precautions for Use	16
Precautions for Installation	17
Precautions on the lamp	19
Precautions for the batteries of the remote control	20
Before Use	23
Supplied Accessories	24
Installing Remote Control Batteries	24
Preparing the Remote Control	25
Remote Control Operating Range	25
Part Names	26
Main Unit of Projector	26
Front Side	26
Rear Side	26
Bottom Side	27
Remote Control	28
Side Control	30
LED Indicator Displays	31
Input Terminal	32
Operation	33
Projecting an Image	35
Steps for Connecting the Projector and Projecting an Image	36
Connecting the Projector	37
Connecting the Projector to a Computer	37
Connecting to RGB Monitor Output Terminal (Analog Connection)	37
Connecting to DVI Monitor Output Terminal (Digital Connection)	38
HDMI cable (Input signal type: [HDMI] - P46)	39
Outputting Audio to Speakers	39
Connecting to AV Equipment	40
Connecting to Digital Video Output Terminal (Digital Connection)	40
Connecting to Analog Video Output Terminal (Analog Connection)	41
Outputting Audio to Speakers	42
Starting Projection	43
When the Language Selection Screen Appears	44
When the Password Input Screen Appears	44
When “No signal” Appears	44
When Notebook Computer Screen Does Not Appear	45
Adjusting Image	45
Changing Notebook Computer Screen Output	45
Turning on External Monitor Output	45
Selecting an Input Signal (INPUT)	46
Types of Input Signals	46
Selecting an Input Signal	47
Adjusting the Image	48
Setting the Display Resolution of the Computer	48
Windows 7	48
Windows Vista	48
Windows XP	48
Mac OS X	49
AUTO PC	49
Performing the Auto PC Function	49
Selecting Screen Aspect and Aspect	50
Selecting Screen Aspect	50
Moving Image with 16:9 D. Image Shift	52
Moving Image with 4:3 D. Image Shift	53
Resetting the Image Shift	53
Selecting Aspect Ratio	54
Types of Aspect Ratios	54
How to Select an Aspect Ratio	55
Adjusting the Image Size	56
Adjusting the Focus	57
Adjusting the Image Position	58
Resetting the Position	59
Adjusting Keystone Distortion	59
Resetting the Keystone Adjustment	61
Selecting an Image Mode	62
Image Modes	62
How to Select an Image Mode	63
Turning Off the Projector	64
Useful Functions Available During a Presentation	65
Useful Functions Available During a Presentation	66
Temporarily Blacking Out an Image	66
Freezing the Picture	66
Adjusting the Volume	67
Muting the Sound	67
Zooming an Image	68
Showing the Elapsed Time	69
Setting Functions from Menus	71
How to Use Menus	72
Menu Configuration	72
Basic Operation of Menu	73
Setting Display Status	75
Selecting an Image Projection Mode	75
Selecting an Input Signal Type (Analog PC)	76
Selecting an Input Signal Type (Component)	76
Adjust Input Signal (Analog PC) Total dots	77
Adjust Input Signal (Analog PC) Tracking	77
Adjust Input Signal (Analog PC) Horizontal position	78
Adjust Input Signal (Analog PC) Vertical position	78
Adjust Input Signal (Analog PC) Horizontal pixels	79
Adjust Input Signal (Analog PC) Vertical pixels	79
Selecting HDMI Input Level	80
HDMI color format	80
Select HDMI Over Scan	81
Performing Progressive Processing	81
Selecting a Menu Position	82
Correcting the Screen Color	82
Reversing Projection	83
No Signal Screen	84
Screen When Blank	84
Selecting a Logo at Startup	85
Selecting Aspect Ratio of Screen	85
Selecting an Image Quality	86
Image adjustment	86
Saving the Desired Image Quality	87
Adjusting the Brightness	88
Adjusting the Contrast	88
Adjusting the Sharpness	89
Making a Gamma Correction	89
Adjusting Color	90
Correcting the Image According to the Ambient Light	91
Noise reduction	92
Dynamic gamma	92
Memory Color Correction	93
6-axis color adjust	93
Detailed Gamma Correction	94
Reducing the Lamp Brightness	95
Resetting the Image Settings	95
Setting Various Functions	96
Selecting the Power Management Mode	96
Skip the POWER Button Operation	96
Enabling/Disabling the Beep	97
Prohibiting Operation of the Projector	97
Setting up the Remote Control Channel	98
Selecting a Display Language	99
Showing/Hiding the Guide Screen	99
Showing/Hiding the Input Status	100
Selecting the HDMI Input	100
Setting a Password	101
Registering a Password	102
Prohibiting Operation of the Lens	102
Lens Shift Reset	103
Extending the Menu Display Time	103
Showing/Hiding the High Temperature Warning Icon	104
Reducing Flickering	104
Resetting the Lamp Counter	105
About the Display of the Lamp Counter	106
Resetting to the Default Setting	107
Checking Projector Information	108
Installation and Maintenance	109
Installation	111
Installation Precautions	112
Precautions When Carrying the Projector	112
Installation Precautions	112
Precautions When Carrying and Transporting the Projector	112
When using mounted on the ceiling	114
Install facing in the correct direction	114
Installation Procedure	115
Selecting the Projection Method and Installation Location	116
Ceiling Mounting or Rear Projection	116
Inclining the Projector Upwards When Installed on a Flat Surface	116
Installing/Removing the Lens Unit	117
Installing the Lens Unit	117
Removing the Lens Unit	121
Setting Up the Projector	122
Positioning the Projector in Front of the Screen	122
Relationship Between Image Size and Projecting Distance	122
Lens Shift Function	124
Connecting to AV Equipment	126
Connectable Equipment and Input Terminals	126
Connection Terminal and Connection Cable	127
Connecting to a Network	129
Preparing the Remote Control	130
Connection Methods	130
Setting an IP Address	131
Windows 7	131
Windows Vista	132
Windows XP	133
Mac OS X	134
Resetting the IP Address Setting of the Computer	134
Network Settings on the Projector	135
Locking the Network Settings	135
Turning On/Off the Network Function	136
Setting a Network Password	136
Registering a Network Password	137
Turning On/Off the PJLink Function	137
Turning On/Off DHCP Function	138
TCP/IP Setting	139
Initializing Network Settings	139
Configuring the Network From the Computer	140
Displaying and Configuring the Network Configuration Screen	140
Resetting to Factory Defaults	143
Setting Errors	143
Setting Up the Network	145
Setting Basic Information [Network]	145
Setting Up Email [Mail]	146
Mail Authentication Settings [Mail auth]	147
Sending a Test Mail [Send test mail]	148
SNMP Settings [SNMP]	148
Setting Projector Information [Projector info.]	149
Setting PJLink [PJLink]	150
Controlling the Projector from a Computer	151
Error Mail	153
Maintenance	155
Cleaning the Projector	156
Cleaning and Replacing the Air Filter	157
Replacing the Air Filter	157
Cleaning the Air Filter	158
Replacing the Lamp	159
Replacement Lamp	160
Replacing the Lamp	160
Appendix	163
Appendix	165
Troubleshooting	166
LED Indicator Meanings	166
Symptoms and Solutions	167
You Cannot Turn on the Projector	167
You Cannot Project an Image from the Projector	167
You Cannot Hear Sound	168
The Projected Image Is Blurred	169
You Cannot Project an Image Appropriately	169
The Projector Power Turns Off	169
You Cannot Operate the Remote Control	170
Relationship between Aspect and Screen Aspect	171
Supported Signal Types	173
Product Specifications	174
Projector	174
Remote control	174
Specification of Each Lens Unit (Option)	175
External View	176
ANALOG PC/COMPONENT IN Terminal	176
Service Port (CONTROL)	177
Index	180
Numerics	180
A	180
B	180
C	180
D	180
F	180
G	180
H	180
I	180
K	180
L	180
M	181
N	181
O	181
P	181
R	181
S	181
T	181
V	181
W	181
Z	181

Match case Limit results 1 per page

166

Troubleshooting

LED Indicator Meanings

When there is a problem with the projector, the LED indicator on the side of the projector

flashes continuously after the projector is turned off.

•

Wait until the cooling fan stops and disconnect the power plug from the AC outlet

before dealing with the problem.

LED indicator

status

Meaning

Countermeasure

WARNING and

TEMP are lit.

Temperature

abnormality

The temperature inside the projector is too high for some

reason or the outside air temperature is higher than the oper-

ating range. If the problem is inside the projector, check

whether the projector is installed and operated normally,

unplug the projector from the power outlet to cool down the

projector interior and then restart projection. If the air intake

or exhaust vent is blocked, remove the obstacle. If the same

warning occurs again, there may be a malfunction in the

projector. Contact your Canon dealer.

WARNING and

LAMP are lit.

Faulty lamp

The lamp does not illuminate. Turn the power off and then

back on and check whether or not the lamp illuminates.

Also, check whether the air intake or exhaust vent is

blocked, and whether the air filter is clogged with dust.The

warning may indicate if the air flow in and out of the projector

is blocked, or if the internal temperature of the projector

rises. If the air filter is clogged, clean or replace the air filter.

(

P157

P158

) If the lamp does not illuminate, replace it. If the

same warning occurs again, there may be a malfunction in

the lamp drive circuit. Contact your Canon dealer.

WARNING

flashes 3

times, LAMP is

lit.

Faulty lamp

cover

The lamp cover is open. Unplug the projector from the

power outlet, then install the lamp cover correctly and turn

on the projector again. If the lamp cover has been installed

properly, there may be a malfunction in the lamp cover

detection switch. Contact your Canon dealer.

WARNING

flashes 4

times.

Faulty cool-

ing fan

There may be a malfunction in the cooling fan or another

component. Unplug the projector from the power outlet, then

plug it to the outlet and turn on the projector again. Contact

your Canon dealer if the same warning occurs again.

WARNING

flashes 5

times.

Faulty power

supply

Abnormal voltage is applied to some parts in the power sup-

ply or another failure may have occurred. Unplug the projec-

tor from the power outlet, then plug it back into the outlet and

turn on the projector again. Contact your Canon dealer if the

same warning occurs again.

WARNING

flashes 6

times.

Faulty lens

connector

Disconnect the lens connector which joins the lens unit and

projector. Contact your Canon dealer.