Canon VB-S805D Mark II Mobile Camera Viewer Operation Guide - Page 31

Viewer disconnects, Cannot register settings, Auto lock is activated or the screen has, turned off.

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Page 31 highlights

Viewer disconnects ● If the video is not displayed, tap the video display area to try reconnecting to the camera. ● Connections from authorized users and guest users are disconnected while creating a panorama image. ● Check the camera, network and device for any abnormality. ● Reboot the device and connect. Cannot register settings ● Only the admin user can register settings. ● Relaunch the web browser, reconnect to the camera, and register again. Auto lock is activated or the screen has turned off. ● Even when using the viewer, the mobile device's auto lock or auto screen timeout settings are still active. To deactivate these features, change the device's settings. 31

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Viewer disconnects
●
If the video is not displayed, tap the
video display area
to try reconnecting
to the camera.
●
Connections from authorized users and
guest users are disconnected while
creating a panorama image.
●
Check the camera, network and device
for any abnormality.
●
Reboot the device and connect.
Cannot register settings
●
Only the admin user can register
settings.
●
Relaunch the web browser, reconnect to
the camera, and register again.
Auto lock is activated or the screen has
turned off.
●
Even when using the viewer, the mobile
device’s auto lock or auto screen
timeout settings are still active. To
deactivate these features, change the
device’s settings.