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Canon iPF650 iPF650 User Manual - Page 671

Troubleshooting, Frequently Asked Questions

UPC - 013803111231

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Troubleshooting Frequently Asked Questions Frequently Asked Questions Frequently Asked Questions This section presents frequently asked questions and answers. To view more detailed explanations, click the hyperlinks in the answer column. Question Answer How do I print on a roll? When printing on rolls, after loading the roll, specify the paper type and length, both on the Control Panel and in the printer driver. Þ"Loading and Printing on Rolls (→P.79) " How do I print on a sheet? When printing on sheets, specify the paper type and size in the printer driver before loading the paper. Þ"Loading and Printing on Sheets (→P.82) " How do I switch between printing on rolls and sheets? When you complete operations on the Control Panel to load or replace paper, the paper source is automatically switched to the selected paper. Þ"Loading Rolls in the Printer (→P.106) " Þ"Loading Sheets in the Printer (→P.136) " How do I change the paper type or size? Specify the type and size of paper, both on the Control Panel and in the printer driver. • Specifying it in the printer driver Þ"Specifying Paper in the Printer Driver (→P.197) " • Specifying it on the Control Panel Selecting the paper type Þ"Changing the Type of Paper (→P.110) " Selecting the paper size Þ"Specifying the Paper Length (→P.112) " How do I cut the roll paper after You can wait until ink dries before cutting the roll, and you can cut rolls printing? at a desired position. Þ"Specifying the Cutting Method for Rolls (→P.129) " How do I print without borders? Borderless printing is possible on rolls. You can also specify borderless printing in the printer driver by adjusting the original size to match the paper size. Borderless printing is not supported on sheets. Þ"Borderless Printing on Paper of Equivalent Size (→P.232) " Þ"Borderless Printing by Resizing Originals to Fit the Roll Width (→P.239) " Þ"Borderless Printing at Actual Size (→P.225) " How do I print an A4 original enlarged on A2 paper? In the printer driver, you can adjust the original image to match the paper size or width, or you can specify enlargement or reduction before printing as desired. Þ"Resizing Originals to Match the Paper Size (→P.201) " Þ"Resizing Originals to Fit the Roll Width (→P.207) " Þ"Resizing Originals by Entering a Scaling Value (→P.213) " Troubleshooting 655

Section	Page
Top	1
Contents	3
Introduction	17
How to use this manual	17
About This User Manual	17
Searching Topics	19
HTML Version of the Manual for Printing	21
Printer Parts	29
Printer parts	29
Front	29
Side	31
Top Cover (Inside)	32
Roll Cover (Inside)	33
Carriage	33
Ink Tank Cover (Inside)	34
Stand	35
Control Panel	36
Control Panel	38
Control Panel	38
Turning the Printer On and Off	40
Control Panel Display	42
How to View Instructions With Navigate	45
Printer Menu Operations	46
Menu Operations	48
Menu Structure	51
Menu Settings	65
Menu Settings (During Printing)	76
Status Print	78
Printing Interface Setting Reports	81
Checking Instructions During Printer Operations	85
Optional accessories	86
Roll Holder Set	86
Stand	87
Printer Specifications	88
Specifications	88
Print Area	92
Basic Printing Workflow	93
Printing procedure	93
Printing Options Using Rolls and Sheets	93
Loading and Printing on Rolls	95
Loading and Printing on Sheets	98
Printing in Windows	100
Printing in Mac OS X	101
Specifying Paper in the Printer Driver (Windows)	103
Specifying Paper in the Printer Driver (Mac OS X)	105
Canceling print jobs	107
Canceling Print Jobs from the Control Panel	107
Canceling Print Jobs from Windows	108
Canceling Print Jobs from Mac OS X	109
Pausing Printing	111
Pausing Printing	111
Handling Paper	112
Paper	112
Types of Paper	112
Paper Sizes	117
Handling rolls	119
Attaching the Roll Holder to Rolls	119
Loading Rolls in the Printer	122
Changing the Type of Paper	126
Specifying the Paper Length	128
Printing From a Desired Starting Point	129
Removing the Roll from the Printer	132
Removing the Roll Holder from Rolls	134
Clearing Jammed Roll Paper	136
Clearing Jammed Paper (Paper Feed Slot)	139
Feeding Roll Paper Manually	141
Keeping Track of the Amount of Roll Paper Left	142
Specifying the Ink Drying Time for Rolls	143
Specifying the Cutting Method for Rolls	145
Cutting the Leading Edge of Roll Paper Automatically	149
Reducing Dust from Cutting Rolls	150
Roll Holder Set	151
Handling sheets	152
Loading Sheets in the Printer	152
Changing the Type of Paper	155
Printing From a Desired Starting Point	157
Removing Sheets	160
Clearing a Jammed Sheet	161
Clearing Jammed Paper (Paper Feed Slot)	164
Output Stacker	166
Using the Output Stacker	166
Working With Various Print Jobs	168
Printing Photos and Images	168
Printing Photos and Images	168
Printing Photos and Images (Windows)	170
Printing Photos and Images (Mac OS X)	172
Printing CAD Drawings	175
Printing CAD Drawings	175
Printing Line Drawings and Text	176
Printing Line Drawings and Text (Windows)	178
Printing Line Drawings and Text (Mac OS X)	180
Specifying Colors and Printing CAD Drawings	183
Specifying Colors and Printing CAD Drawings (Windows)	184
HP-GL/2 Printing	186
Printing Office Documents	187
Printing Office Documents	187
Printing Office Documents (Windows)	188
Printing Office Documents (Mac OS X)	190
Enhanced Printing Options	193
Adjusting Images	193
Adjusting the Color in the Printer Driver	193
Fine-Tuning Colors of Photos and Images (Windows)	197
Fine-Tuning Colors of Photos and Images (Mac OS X)	200
Giving Priority to Particular Graphic Elements and Colors for Printing	203
Choosing the Document Type and Printing Conditions (Windows)	206
Choosing the Document Type and Printing Conditions (Mac OS X)	208
Choosing Paper for Printing	210
Choosing a Paper for Printing	210
Changing the Type of Paper	211
Specifying Paper in the Printer Driver	213
Specifying Paper in the Printer Driver (Windows)	213
Specifying Paper in the Printer Driver (Mac OS X)	215
Printing enlargements or reductions	217
Resizing Originals to Match the Paper Size	217
Resizing Originals to Match the Paper Size (Windows)	218
Resizing Originals to Match the Paper Size (Mac OS X)	220
Resizing Originals to Fit the Roll Width	223
Resizing Originals to Fit the Roll Width (Windows)	224
Resizing Originals to Fit the Roll Width (Mac OS X)	226
Resizing Originals by Entering a Scaling Value	229
Resizing Originals by Entering a Scaling Value (Windows)	230
Resizing Originals by Entering a Scaling Value (Mac OS X)	232
Printing at full size	235
Printing on Oversized Paper	235
Printing at Full Size (Windows)	236
Printing at Full Size (Mac OS X)	238
Borderless Printing at Actual Size	241
Borderless Printing at Actual Size (Windows)	243
Borderless Printing at Actual Size (Mac OS X)	245
Borderless Printing	248
Borderless Printing on Paper of Equivalent Size	248
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	250
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)	252
Borderless Printing by Resizing Originals to Fit the Roll Width	255
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	257
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)	259
Borderless Printing at Actual Size	262
Borderless Printing at Actual Size (Windows)	264
Borderless Printing at Actual Size (Mac OS X)	266
Printing banners or at other non-standard sizes	269
Printing Vertical or Horizontal Banners (Large-Format Printing)	269
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	270
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)	274
Printing on Non-Standard Paper Sizes	277
Printing on Non-Standard Paper Sizes (Windows)	278
Printing on Non-Standard Paper Sizes (Mac OS X)	282
Tiling and multiple pages per sheet	285
Printing Multiple Originals Next to Each Other	285
Printing Multiple Originals Next to Each Other (Windows)	287
Printing Multiple Originals Next to Each Other (Mac OS X)	289
Printing Multiple Pages Continuously	291
Printing Multiple Pages Continuously (Windows)	292
Printing Multiple Pages Continuously (Mac OS X)	294
Printing Multiple Pages Per Sheet	296
Printing Multiple Pages Per Sheet (Windows)	297
Printing Multiple Pages Per Sheet (Mac OS X)	299
Printing Posters in Sections	302
Printing Large Posters (Windows)	303
Centering originals	305
Printing Originals Centered on Rolls	305
Printing Originals Centered on Rolls (Windows)	306
Printing Originals Centered on Rolls (Mac OS X)	308
Printing Originals Centered on Sheets	311
Printing Originals Centered on Sheets (Windows)	312
Printing Originals Centered on Sheets (Mac OS X)	314
Conserving roll paper	317
Conserving Roll Paper by Rotating Originals 90 Degrees	317
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	318
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)	320
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	323
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	324
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)	326
Checking Images Before Printing	329
Checking the Layout in a Preview Before Printing	329
Checking the Layout in a Preview Before Printing (Windows)	331
Checking the Layout in a Preview Before Printing (Mac OS X)	333
Other useful settings	334
Printing With Watermarks	334
Printing with Watermarks-COPY, FILE COPY, and so on (Windows)	335
Making the Original Orientation Match the Paper Orientation	337
Making the Original Orientation Match the Paper Orientation (Windows)	338
Making the Original Orientation Match the Paper Orientation (Mac OS X)	340
Using Favorites	343
Using Favorites (Windows)	344
Using Favorites (Mac OS X)	346
Cutting Roll Paper After Printing	347
Cutting Roll Paper After Printing (Windows)	348
Cutting Roll Paper After Printing (Mac OS X)	349
Windows Software	352
Printer Driver	352
Printer Driver Settings (Windows)	352
Specifying Paper in the Printer Driver (Windows)	354
Confirming Print Settings (Windows)	356
Checking the Layout in a Preview Before Printing (Windows)	358
Using Favorites (Windows)	360
Accessing the Printer Driver Dialog Box from Applications (Windows)	362
Accessing the Printer Driver Dialog Box from the Operating System Menu (Windows)	364
Main Sheet (Windows)	366
Paper Information on Printer Dialog Box (Windows)	369
Paper Detailed Settings Dialog Box (Windows)	370
View Settings Dialog Box for the Printing Application (Windows)	371
Color Adjustment Sheet: Color (Windows)	372
Object Adjustment dialog box: Color	374
Matching Sheet (Windows)	375
Color Adjustment Sheet: Monochrome (Windows)	377
Object Adjustment dialog box: Monochrome	379
Page Setup Sheet (Windows)	380
Paper Size Options Dialog Box (Windows)	383
Layout Sheet (Windows)	384
Page Options Dialog Box (Windows)	386
Special Settings Dialog Box (Windows)	387
Favorites Sheet (Windows)	388
Utility Sheet (Windows)	390
Support Sheet (Windows)	391
Settings Summaries Dialog Box (Windows)	392
Device Settings Sheet (Windows)	393
Preview	394
The Features of Preview	394
Operating Environment	394
Starting Preview	395
Preview Main Window	396
Dialog Area	398
Print on the Center	400
Not Print Spaces at the Top/Bottom	401
Priority setting for rotating 90 degrees	402
Printing with Selecting the Layout	403
Enlarge/Reduce the screen display	405
Moving a Page	405
Using the ruler	405
Free Layout	406
The Features of Free Layout	406
Operating Environment	406
Starting Free Layout	407
Free Layout Main Window	409
Detailed Settings	410
Preferences Dialog Box	411
Page Options Dialog Box	413
Zoom Dialog Box	414
Format Dialog Box	415
Laying out a Multiple-File Document on One Page	417
Laying out a Document Created with Multiple Application Programs on One Page	420
Selecting an Object	423
Changing the Object Size	424
Moving an Object	425
Rotating an Object	425
Laying out Objects Automatically	426
Aligning Objects	427
Changing the Object Overlapping Order	429
Pasting a Copied or Cut Object	431
Folded Duplex Window	432
Prints using Folded Duplex	434
Finished Size Settings Dialog Box	435
Binding Settings Dialog Box	436
Color imageRUNNER Enlargement Copy	437
The Features of Color imageRUNNER Enlargement Copy	437
Operating Environment	437
Starting Color imageRUNNER Enlargement Copy	438
Color imageRUNNER Enlargement Copy Dialog Box	440
Hot Folder	441
Creating a New Hot Folder	442
Specifying an Existing Shared Folder as a Hot Folder	445
Setting the Print Parameters	447
Printing Enlargements of Scanned Originals from a Color imageRUNNER (Windows)	448
Status Monitor	450
The Features of imagePROGRAF Status Monitor	450
Job Management Using imagePROGRAF Status Monitor	452
Accounting	453
Accounting Manager	453
Launching the Accounting Manager	453
Accounting Manager Main Window	454
Accounting Manager Basic Procedures	457
Configuring Unit Costs in Accounting Manager	457
Setting the Unit Cost for Ink	458
Setting the Unit Cost for Paper	459
Setting the Unit Cost for Items Other Than Ink and Paper	460
Configuring Units and Display Settings in Accounting Manager	461
Automatically Acquiring Print Job Logs at Regular Intervals	462
Canceling Regular Print Job Log Acquisition	462
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs	463
Exporting Print Job Data as a CSV File	463
Showing Job Properties	464
Showing, Saving and Loading Selected Unit Cost Data	464
Showing the Total Amount of Ink and Paper Consumed	464
Digital Photo Front-Access	465
Digital Photo Front-Access	465
Using PosterArtist to Compose Originals	466
Using PosterArtist to Compose Originals	466
Device Setup Utility	468
imagePROGRAF Device Setup Utility	468
Installing imagePROGRAF Device Setup Utility	468
Configuring the IP Address Using imagePROGRAF Device Setup Utility	469
Mac OS X Software	470
Printer Driver	470
Printer Driver Settings (Mac OS X)	470
Specifying Paper in the Printer Driver (Mac OS X)	471
Confirming Print Settings (Mac OS X)	473
Checking the Layout in a Preview Before Printing (Mac OS X)	475
Using Favorites (Mac OS X)	476
Accessing the Printer Driver Dialog Box from Applications (Mac OS X)	476
Main Pane (Mac OS X)	477
Paper Information on Printer Dialog Box (Mac OS X)	480
Paper Detailed Settings Dialog Box (Mac OS X)	481
View settings Dialog Box for the Printing Application (Mac OS X)	482
Color Settings Pane: Color (Mac OS X)	483
Color Settings Pane: Monochrome (Mac OS X)	485
Page Setup Pane (Mac OS X)	487
Utility Pane (Mac OS X)	489
Additional Settings Pane (Mac OS X)	490
Support Pane (Mac OS X)	491
Preview	492
The Features of Preview	492
Operating Environment	492
Starting Preview	493
Preview Main Window	494
Paper Settings Panel	496
Easy Settings	498
Advanced Settings	500
Output Settings Panel	501
Color Settings Panel	503
Color Adjustment	504
Matching	506
Driver Matching Mode	508
ICC Matching Mode	509
ColorSync	510
Preferences Dialog Box	511
Zoom Dialog Box	511
Go to Page Dialog Box	511
Print with No Borders	512
Print on the Center	513
Not Print Spaces at the Top/Bottom	514
Print Page Rotated 90 Degrees	515
Display with Fitting to the Width of the Paper	516
Display with All	517
Display with Actual Size	518
Moving a Page	519
Free Layout	520
The Features of Free Layout	520
Operating Environment	520
Starting Free Layout	521
Free Layout Main Window	522
Paper Settings Panel	524
Easy Settings	526
Advanced Settings	528
Color Settings Panel	529
Color Adjustment	530
Matching	532
Driver Matching Mode	534
ICC Matching Mode	535
ColorSync	536
Preferences Dialog Box	537
Page Setup Dialog Box	539
Zoom Dialog Box	540
Format Dialog Box	541
Laying out a Multiple-File Document on One Page	542
Laying out a Document Created with Multiple Application Programs on One Page	542
Selecting an Object	543
Changing the Object Size	544
Moving an Object	545
Rotating an Object	545
Laying out Objects Automatically	546
Aligning Objects	547
Changing the Object Overlapping Order	549
Pasting a Copied or Cut Object	551
Color imageRUNNER Enlargement Copy	552
The Features of Color imageRUNNER Enlargement Copy	552
Operating Environment	552
Starting Color imageRUNNER Enlargement Copy	553
Color imageRUNNER Enlargement Copy Dialog Box	554
Hot Folder	555
Creating a New Hot Folder	555
Editing a Hot Folder (Setting Print Conditions)	557
Deleting a Hot Folder	559
Setting the Print Parameters	560
Paper Settings Panel	560
Easy Settings	562
Advanced Settings	564
Output Settings Panel	565
Color Settings Panel	567
Driver Matching Mode	568
ICC Matching Mode	569
ColorSync	570
Printing Enlargements of Scanned Originals from a Color imageRUNNER (Mac OS X)	571
Printmonitor	573
The Features of imagePROGRAF Printmonitor	573
Job Management Using imagePROGRAF Printmonitor	574
Network Setting	576
Network Setting	576
Network Environment	576
Configuring the IP Address on the Printer	579
Configuring the IP Address Using imagePROGRAF Device Setup Utility	580
Configuring the IP Address Using the Printer Control Panel	581
Configuring the IP Address Using ARP and PING Commands	583
Configuring TCP/IPv6 Network Settings	584
Using RemoteUI	585
Configuring the Printer's TCP/IP Network Settings	586
Configuring the Printer's AppleTalk Network Settings	590
Configuring the Printer's NetWare Network Settings	591
Specifying Printer-Related Information	593
Configuring the Communication Mode Manually	594
Email Notification When Printing is Finished or Errors Occur	595
Initializing the Network Settings	596
Network Setting (Windows)	597
Configuring the Printer Driver Destination (Windows)	597
Sharing the Printer in Windows	598
Configuring the Printer's NetWare Network Settings	600
Specifying the Printer's Frame Type	602
Specifying NetWare Print Services	604
Specifying NetWare Protocols	607
Configuring NetWare Network Settings	609
Installing imagePROGRAF Device Setup Utility	610
Configuring the IP Address Using imagePROGRAF Device Setup Utility	611
Network Setting (Mac OS X)	612
Configuring the Printer Driver Destination (Macintosh)	612
Configuring the Printer's AppleTalk Network Settings	613
Configuring the Destination for AppleTalk Networks (Macintosh)	614
Configuring the Destination in TCP/IP Networks (Macintosh)	616
Configuring the Destination for Bonjour Network (Macintosh)	618
Adjustments for Better Print Quality	619
Adjusting the Printhead	619
Adjusting the Printhead	619
Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.)	620
Manual Adjustment to Straighten Lines and Colors (Head Posi. Adj.)	622
Adjusting Line Misalignment (Head Inc. Adj.)	624
Troubleshooting Paper Abrasion and Blurry Images (Head Height)	627
Adjusting the feed amount	628
Adjusting the Feed Amount	628
Selecting a Feed Amount Adjustment Method (Feed Priority)	629
Automatic Banding Adjustment (Adj. Quality)	630
Manual Banding Adjustment (Adj. Quality)	632
Fine-Tuning the Paper Feed Amount (Adj. Fine Feed)	634
Adjusting Line Length (Adjust Length)	635
Adjusting the Vacuum Strength (VacuumStrngth)	637
Maintenance	638
Ink Tanks	638
Ink Tanks	638
Replacing Ink Tanks	639
Checking Ink Tank Levels	644
When to Replace Ink Tanks	645
Printheads	646
Printhead	646
Checking for Nozzle Clogging	646
Cleaning the Printhead	648
Replacing the Printhead	649
Maintenance Cartridge	655
Maintenance Cartridge	655
Replacing the Maintenance Cartridge	655
Checking the Remaining Maintenance Cartridge Capacity	660
When to Replace the Maintenance Cartridge	661
Cleaning the Printer	662
Cleaning the Printer Exterior	662
Cleaning Inside the Top Cover	663
Cleaning the Printhead	666
Other Maintenance	667
Preparing to Transfer the Printer	667
Updating the Firmware	670
Troubleshooting	671
Frequently Asked Questions	671
Frequently Asked Questions	671
Problems Regarding Paper	673
Clearing Jammed Paper (Paper Feed Slot)	673
Clearing Jammed Roll Paper	675
Clearing a Jammed Sheet	678
Roll Paper Cannot be Inserted into the Paper Feed Slot	681
Cannot load sheets	681
Paper is not cut straight	681
Paper is not cut	681
Depression on the leading edge is left	681
The size of clear film cannot be detected	681
Roll Paper is Continuously Ejected	682
Printing does not start	683
The Data Reception Lamp on the Control Panel does not light up	683
The printer does not respond even if print jobs are sent	683
Ink Filling.. is displayed	683
The display screen indicates Agitating	683
The printer stops during a print job	684
An error message is shown on the Display Screen	684
The printer ejects blank, unprinted paper	684
The printer stops when printing a HP-GL/2 job (the carriage stops moving)	684
Problems with the printing quality	685
Printing is faint	685
Paper rubs against the Printhead	686
The edges of the paper are dirty	687
The surface of the paper is dirty	688
The back side of the paper is dirty	688
Printed colors are inaccurate	689
Banding in different colors occurs	690
Colors in printed images are uneven	691
Image edges are blurred or white banding occurs	692
The contrast becomes uneven during printing	692
The length of printed images is inaccurate in the feeding direction	693
Images are printed crooked	693
Documents are printed in monochrome	693
Line thickness is not uniform	694
Lines are misaligned	694
Problems with the printing quality caused by the type of paper	694
Cannot print over a network	695
Cannot connect the printer to the network	695
Cannot print over a TCP/IP network	695
Cannot print over a NetWare network	696
Cannot print over AppleTalk or Bonjour networks	696

Match case Limit results 1 per page

Frequently Asked Questions

Troubleshooting

Frequently Asked Questions

This section presents frequently asked questions and answers. To view more detailed explanations, click the

hyperlinks in the answer column.

Question

Answer

How do I print on a roll?

When printing on rolls, after loading the roll, specify the paper type and

length, both on the Control Panel and in the printer driver.

"Loading and Printing on Rolls (→P.79) "

How do I print on a sheet?

When printing on sheets, specify the paper type and size in the printer

driver before loading the paper.

"Loading and Printing on Sheets (→P.82) "

How do I switch between

printing on rolls and sheets?

When you complete operations on the Control Panel to load or replace

paper, the paper source is automatically switched to the selected paper.

"Loading Rolls in the Printer (→P.106) "

"Loading Sheets in the Printer (→P.136) "

How do I change the paper

type or size?

Specify the type and size of paper, both on the Control Panel and in the

printer driver.

•

Specifying it in the printer driver

"Specifying Paper in the Printer Driver (→P.197) "

•

Specifying it on the Control Panel

Selecting the paper type

"Changing the Type of Paper (→P.110) "

Selecting the paper size

"Specifying the Paper Length (→P.112) "

How do I cut the roll paper after

printing?

You can wait until ink dries before cutting the roll, and you can cut rolls

at a desired position.

"Specifying the Cutting Method for Rolls (→P.129) "

How do I print without borders?

Borderless printing is possible on rolls. You can also specify borderless

printing in the printer driver by adjusting the original size to match the

paper size.

Borderless printing is not supported on sheets.

"Borderless Printing on Paper of Equivalent Size (→P.232) "

"Borderless Printing by Resizing Originals to Fit the Roll Width (→P.239) "

"Borderless Printing at Actual Size (→P.225) "

How do I print an A4 original

enlarged on A2 paper?

In the printer driver, you can adjust the original image to match the paper

size or width, or you can specify enlargement or reduction before printing

as desired.

"Resizing Originals to Match the Paper Size (→P.201) "

"Resizing Originals to Fit the Roll Width (→P.207) "

"Resizing Originals by Entering a Scaling Value (→P.213) "

Troubleshooting

655