Canon imageCLASS 2300N Reference Guide for imageCLASS 2300 - Page 183

If You Cannot Solve the Problem, turn it ON again. - imageclass 2300 error code

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Troubleshooting If You Cannot Solve the Problem If a malfunction occurs to the machine, service call messages appear on the display. Follow the procedure described below to solve the problem. Example: EXXX 1 Turn OFF the main power, wait for at least 10 seconds, then turn it ON again. ON OFF 7 2 If the problem persists, do the following and contact your service representative. Turn OFF the main power. Disconnect the power cord from the power outlet. NOTE When consulting your service representative, check the following: - Model name: imageCLASS 2300 - Problem and status of the machine - Error code on the display 7-28 Service Call Message

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Service Call Message
7-28
Troubleshooting
7
If You Cannot Solve the Problem
If a malfunction occurs to the machine, service call messages appear on the
display. Follow the procedure described below to solve the problem.
Example: EXXX
1
Turn OFF the main power, wait for at least 10 seconds, then
turn it ON again.
2
If the problem persists, do the following and contact your
service representative.
Turn OFF the main power.
Disconnect the power cord from the power outlet.
NOTE
When consulting your service representative, check the following:
- Model name: imageCLASS 2300
- Problem and status of the machine
- Error code on the display
ON
OFF