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Canon imagePROGRAF iPF840 MFP M40 User Guide - Page 605

Problems Regarding Paper, Clearing Jammed Roll Paper

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iPF840 Problems Regarding Paper Clearing Jammed Roll Paper Clearing Jammed Roll Paper ...605 Clearing a Jammed Sheet ...608 Troubleshooting When Paper Jams are not Found 610 Roll paper cannot be inserted into the Paper Feed Slot 612 Cannot load sheets ...612 Paper is not cut neatly ...612 Paper is not cut ...613 The size of clear film cannot be detected ...613 Clearing Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. • If you do not find any scraps or jams, see "Troubleshooting When Paper Jams are not Found." ➔P.610 Note 1 Turn the printer off. (See "Turning the Printer On and Off.") ➔P.17 2 Open the Top Cover. • If the leading edge of the roll jams in the carriage such as when the paper curls strongly, you may be able Note to avoid paper jamming by setting the roll cutting method to Manual and setting the detection of paper leading edge to Do not perform. (See "Specifying the Cutting Method for Rolls.") ➔P.360 3 If the Carriage is out, move the Carriage out of the way, away from the paper. Troubleshooting Problems Regarding Paper 605 User's Guide

Section	Page
Cover	1
Contents	2
Basic Printing Workflow	15
Printing procedure	16
Printing Options Using Rolls and Sheets	16
Turning the Printer On and Off	17
Loading and Printing on Rolls	18
Loading and Printing on Sheets	21
Printing in Windows	22
Printing from Mac OS	22
Canceling print jobs	24
Canceling Print Jobs from the Control Panel	24
Canceling Print Jobs from Windows	25
Canceling Print Jobs from Mac OS	25
Pausing Printing	27
Pausing Printing	27
Enhanced Printing Options	29
Choosing Paper for Printing	30
Choosing a Paper for Printing	30
Specifying Paper in the Printer Driver	30
Using double-roll printing	31
About Double-roll Switching	31
Loading Roll Paper in the Printer Depending on the Purpose	31
Printing by Automatically Switching Between Upper and Lower Roll Paper	32
Printing by Automatically Switching Between Upper and Lower Roll Paper (Windows)	32
Printing by Automatically Switching Between Upper and Lower Roll Paper (Mac OS)	37
Roll Paper Switching Method	39
Printing Photos and Office Documents	43
Printing Photos and Images	43
Printing Photos and Images (Windows)	43
Printing Photos and Images (Mac OS)	45
Printing Office Documents	47
Printing Office Documents (Windows)	47
Printing Office Documents (Mac OS)	48
Using PosterArtist to Compose Originals	50
Printing CAD Drawings	52
Printing CAD Drawings	52
Printing Line Drawings and Text	52
Printing Line Drawings and Text (Windows)	53
Printing Line Drawings and Text (Mac OS)	54
Printing from AutoCAD	56
Specifying Colors and Printing CAD Drawings	57
Specifying Colors and Printing CAD Drawings (Windows)	58
HP-GL/2 Printing	59
Adjusting Images	60
Adjusting the Color in the Printer Driver	60
Fine-Tuning Colors of Photos and Images (Windows)	61
Fine-Tuning Colors of Photos and Images (Mac OS)	64
Giving Priority to Particular Graphic Elements and Colors for Printing	66
Choosing the Document Type and Printing Conditions (Windows)	68
Choosing the Document Type and Printing Conditions (Mac OS)	70
Printing enlargements or reductions	72
Resizing Originals to Match the Paper Size	72
Resizing Originals to Match the Paper Size (Windows)	72
Resizing Originals to Fit the Roll Width	74
Resizing Originals to Fit the Roll Width (Windows)	74
Resizing Originals to Fit the Roll Width (Mac OS)	76
Resizing Originals by Entering a Scaling Value	78
Resizing Originals by Entering a Scaling Value (Windows)	79
Resizing Originals by Entering a Scaling Value (Mac OS)	80
Printing at full size	83
Printing on Oversize Paper	83
Printing at Full Size (Windows)	84
Printing at Full Size (Mac OS)	85
Borderless Printing at Actual Size	87
Borderless Printing at Actual Size (Windows)	88
Borderless Printing at Actual Size (Mac OS)	89
Borderless Printing	92
Borderless Printing on Paper of Equivalent Size	92
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	93
Borderless Printing by Resizing Originals to Fit the Roll Width	95
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	96
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS)	98
Printing banners or at other non-standard sizes	101
Printing Vertical or Horizontal Banners (Large-Format Printing)	101
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	102
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS)	105
Printing on Non-Standard Paper Sizes	108
Printing on Non-Standard Paper Sizes (Windows)	108
Printing on Non-Standard Paper Sizes (Mac OS)	111
Tiling and multiple pages per sheet	114
Printing Multiple Originals Next to Each Other	114
Printing Multiple Originals Next to Each Other (Windows)	115
Printing Multiple Originals Next to Each Other (Mac OS)	117
Printing Multiple Pages Continuously	118
Printing Multiple Pages Continuously (Windows)	118
Printing Multiple Pages Continuously (Mac OS)	120
Printing Multiple Pages Per Sheet	121
Printing Multiple Pages Per Sheet (Windows)	122
Printing Multiple Pages Per Sheet (Mac OS)	124
Printing Posters in Sections	126
Printing Large Posters (Windows)	126
Centering originals	128
Printing Originals Centered on Rolls	128
Printing Originals Centered on Rolls (Windows)	128
Printing Originals Centered on Rolls (Mac OS)	130
Printing Originals Centered on Sheets	132
Printing Originals Centered on Sheets (Windows)	132
Printing Originals Centered on Sheets (Mac OS)	134
Conserving roll paper	137
Conserving Roll Paper by Rotating Originals 90 Degrees	137
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	137
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS)	138
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	140
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	141
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS)	142
Checking Images Before Printing	145
Checking the Layout in a Preview Before Printing	145
Other useful settings	146
Printing With Watermarks	146
Printing with Watermarks—COPY, FILE COPY, and so on (Windows)	147
Making the Original Orientation Match the Paper Orientation	148
Making the Original Orientation Match the Paper Orientation (Windows)	149
Making the Original Orientation Match the Paper Orientation (Mac OS)	150
Using Favorites	152
Cutting Roll Paper After Printing	152
Cutting Roll Paper After Printing (Windows)	153
Cutting Roll Paper After Printing (Mac OS)	154
Windows Software	157
Printer Driver	158
Printer Driver Settings	158
Specifying Paper in the Printer Driver	160
Confirming Print Settings	161
Checking the Layout in a Preview Before Printing	161
Using Favorites	162
Accessing the Printer Driver Dialog Box from Applications	164
Accessing the Printer Driver Dialog Box from the Operating System Menu	165
Main Sheet	166
Paper Information on Printer Dialog Box	170
Paper Detailed Settings Dialog Box	170
View Settings Dialog Box for the Printing Application	172
Color Adjustment Sheet: Color	172
Object Adjustment Dialog box: Color	173
Matching Sheet	174
Color Adjustment Sheet: Monochrome	176
Object Adjustment Dialog box: Monochrome	177
Page Setup Sheet	177
Output Method Dialog box	180
Paper Size Options Dialog Box	181
Layout Sheet	182
Page Options Dialog Box	183
Special Settings Dialog Box	184
Favorites Sheet	185
Utility Sheet	186
Support Sheet	187
Settings Summaries Dialog Box	187
Device Settings Sheet	188
Preview	189
The Features of Preview	189
Starting Preview	189
Preview Main Window	190
Dialog Area	192
Enlarge/Reduce the screen display	193
Moving a Page	193
Using the ruler	193
Priority setting for rotating 90 degrees	194
Printing with Selecting the Layout	195
Print on the Center	197
Not Print Spaces at the Top/Bottom	198
Free Layout	199
The Features of Free Layout	199
Starting Free Layout	199
Free Layout Main Window	201
Detailed Settings	202
Preferences Dialog Box	203
Page Options Dialog Box	204
Zoom Dialog Box	205
Format Dialog Box	205
Laying out a Multiple-File Document on One Page	207
Laying out a Document Created with Multiple Application Programs on One Page	209
Selecting an Object	211
Changing the Object Size	211
Moving an Object	212
Rotating an Object	212
Laying out Objects Automatically	213
Aligning Objects	213
Changing the Object Overlapping Order	215
Pasting a Copied or Cut Object	216
Folded Duplex Window	217
Finished Size Settings Dialog Box	218
Binding Settings Dialog Box	219
Prints using Folded Duplex	220
Color imageRUNNER Enlargement Copy	221
The Features of Color imageRUNNER Enlargement Copy	221
Starting Color imageRUNNER Enlargement Copy	221
Color imageRUNNER Enlargement Copy Dialog Box	222
Hot Folder	223
Creating a New Hot Folder	223
Specifying an Existing Shared Folder as a Hot Folder	226
Setting the Print Parameters	228
Printing Enlargements of Scanned Originals from a Color imageRUNNER	229
Print Plug-In for Office	230
Print Plug-In for Officefeatures	230
Steps to install	230
Steps to uninstall	233
When Print Plug-In for Office is not displayed	233
To start from Microsoft Word	236
Print Matching Roll Width(Word)	238
Borderless Printing(Word)	240
Multi-Page Printing(Word)	242
Register the settings (Word)	243
Print Using Registered Settings(Word)	244
Portrait Orientation/Landscape Orientation(Word)	246
To start from Microsoft PowerPoint	247
Print Matching Roll Width(PowerPoint)	249
Borderless Printing(PowerPoint)	250
Multi-Page Printing(PowerPoint)	252
Register the settings (PowerPoint)	254
Print Using Registered Settings(PowerPoint)	255
Portrait Orientation/Landscape Orientation(PowerPoint)	256
To start from Microsoft Excel	258
Print Entire Sheet(Excel)	259
Print Selected Area(Excel)	262
Configuring Binding (Excel)	264
Configuring Special Settings	265
Mac OS Software	267
Printer Driver	268
Printer Driver Settings	268
Specifying Paper in the Printer Driver	269
Confirming Print Settings	270
Checking the Layout in a Preview Before Printing	271
Using Favorites	271
Accessing the Printer Driver Dialog Box from Applications	272
Main Pane	272
Paper Detailed Settings Dialog Box	276
View set. Dialog Box for the Printing Application	278
Matching pane	278
Color Settings Pane: Color	280
Object Adjustment dialog box: Color	281
Color Settings Pane: Monochrome	282
Object Adjustment dialog box: Monochrome	283
Page Setup Pane	283
Additional Settings Pane	284
Preview	286
The Features of Preview	286
Starting Preview	286
Preview Main Window	287
Paper Settings Panel	290
Easy Settings	291
Advanced Settings	292
Output Settings Panel	293
Color Settings Panel	295
Color Adjustment	296
Matching	298
Driver Matching Mode	299
ICC Matching Mode	300
ColorSync	301
Preferences Dialog Box	301
Zoom Dialog Box	301
Go to Page Dialog Box	302
Print with No Borders	302
Print on the Center	303
Not Print Spaces at the Top/Bottom	303
Print Page Rotated 90 Degrees	304
Display with Fitting to the Width of the Paper	304
Display with All	304
Display with Actual Size	305
Moving a Page	305
Free Layout	307
The Features of Free Layout	307
Starting Free Layout	307
Free Layout Main Window	308
Paper Settings Panel	310
Easy Settings	311
Advanced Settings	312
Color Settings Panel	313
Color Adjustment	314
Matching	316
Driver Matching Mode	318
ICC Matching Mode	319
ColorSync	320
Preferences Dialog Box	320
Page Setup Dialog Box	321
Zoom Dialog Box	322
Format Dialog Box	323
Laying out a Multiple-File Document on One Page	323
Laying out a Document Created with Multiple Application Programs on One Page	324
Selecting an Object	324
Changing the Object Size	324
Moving an Object	325
Rotating an Object	325
Laying out Objects Automatically	326
Aligning Objects	326
Changing the Object Overlapping Order	328
Pasting a Copied or Cut Object	329
Handling and Use of Paper	331
Paper	332
Types of Paper	332
Paper Sizes	332
Using Paper Other Than Genuine Paper and feed confirmed Paper	334
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings	335
Displaying the Paper Reference Guide	335
Updating paper information	338
Handling rolls	342
Attaching the Roll Holder to Rolls	342
Loading Rolls in the Printer	345
Changing the Type of Paper	350
Specifying the Paper Length	352
Removing the Roll from the Printer	352
Removing the Roll Holder from Rolls	356
Feeding Roll Paper Manually	357
Keeping Track of the Amount of Roll Paper Left	358
Specifying the Ink Drying Time for Rolls	358
Specifying the Cutting Method for Rolls	360
Cutting the Leading Edge of Roll Paper Automatically	366
Reducing Dust from Cutting Rolls	367
Roll Holder Set	368
Automatic Roll Switching	368
Handling sheets	369
Loading Sheets in the Printer	369
Printing From a Desired Starting Point	371
Removing Sheets	373
Output Stacker	375
Wheeled Output Stacker	375
Using the Wheeled Output Stacker	375
Media Configuration Tool (Windows)	378
The Features of Media Configuration Tool	378
Installation Procedures	378
Updating Media Information After Installation	380
Media Configuration Tool Main Window	384
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper	385
Adding Media Types	386
Changing Media Names	390
Deleting Media Types You Have Added	392
Switching Media Types Display Show/Hide	394
Changing the Display Order of Media Types	396
Applying a Saved Media Information File on Another Computer	398
Checking the update	399
Media Configuration Tool (Mac OS)	400
The Features of Media Configuration Tool	400
Procedures for Installing	400
Updating Media Information After Installation	402
Media Configuration Tool Main Window	406
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper	408
Adding Media Types	409
Changing Media Names	413
Deleting Media Types You Have Added	416
Switching Media Types Display Show/Hide	417
Changing the Display Order of Media Types	419
Applying a Saved Media Information File on Another Computer	421
Checking the update	423
Control Panel	425
Operations and Display Screen	426
Control Panel	426
Control Panel Display	428
How to View Instructions With Navigate	432
Checking Instructions During Printer Operations	434
Printer Menu	435
Printer Menu Operations	435
Menu Operations	436
Menu Structure	439
Menu Settings	445
Status Print	456
Printing Interface Setting Reports	458
Setting Control panel access lock	461
Printer Parts	463
Printer parts	464
Front	464
Back	466
Top Cover (Inside)	467
Carriage	468
Ink Tank Cover (Inside)	468
Hard Disk	470
Printer Hard Disk Operations	470
Checking the Free Hard Disk Space	471
Erasing Data on the Printer's Hard Disk	472
Optional accessories	474
Network Setting	475
Network Environment	476
Network Environment	476
Using RemoteUI	478
Using RemoteUI	478
Initial Settings	480
Configuring the IP Address on the Printer	480
Configuring the IP Address Using the Printer Control Panel	480
Configuring the IP Address Using ARP and PING Commands	481
Configuring TCP/IPv6 Network Settings	482
Configuring the Printer Driver Destination (Windows)	483
Configuring the Printer Driver Destination (Mac OS)	483
Configuring the Printer's TCP/IP Network Settings With RemoteUI	484
Mac OS Settings	487
Configuring the Destination in TCP/IP Networks	487
Configuring the Destination for Bonjour Network	487
Other Settings	488
Specifying Printer-Related Information	488
Configuring the Communication Mode Manually	489
Email Notification When Printing is Finished or Errors Occur	490
Initializing the Network Settings	490
Device Setup Utility (Windows)	491
imagePROGRAF Device Setup Utility	491
Installing imagePROGRAF Device Setup Utility	491
Configuring the IP Address Using imagePROGRAF Device Setup Utility	491
Print Job Management	495
Status Monitor (Windows)	496
The Features of imagePROGRAF Status Monitor	496
Job Management Using imagePROGRAF Status Monitor	497
Printmonitor (Mac OS)	499
The Features of imagePROGRAF Printmonitor	499
Job Management Using imagePROGRAF Printmonitor	500
Accounting (Windows)	501
Accounting Manager	501
Launching the Accounting Manager	501
Accounting Manager Main Window	502
Job List Area	504
Accounting Manager Basic Procedures	505
Configuring Unit Costs in Accounting Manager	505
Setting the Unit Cost for Ink	506
Setting the Unit Cost for Paper	507
Setting the Unit Cost for Items Other Than Ink and Paper	508
Configuring Units and Display Settings in Accounting Manager	509
Automatically Acquiring Print Job Logs at Regular Intervals	509
Canceling Regular Print Job Log Acquisition	510
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs	510
Exporting Print Job Data as a CSV File	510
Displaying Job Properties or Period Properties	511
Showing, Saving and Loading Selected Unit Cost Data	512
Showing the Total Amount of Ink and Paper Consumed	512
Basic Print Job Operations	513
Using the Printer Hard Disk	513
Saving Print Jobs on the Printer Hard Disk	514
Managing the Job Queue (Deleting or Preempting Other Jobs)	517
Managing Pending Jobs (Printing or Deleting Jobs on Hold)	519
Printing Saved Jobs	521
Deleting Saved Jobs	525
Moving Saved Jobs	528
Advanced Print Job Operations	532
Saving Print Jobs Sent from Sources Other than the Printer Driver	532
Printing Without Saving Jobs in the Common Box	533
Setting Passwords for Personal Boxes	534
Naming Personal Boxes	537
Displaying a List of Saved Jobs	539
Printing a List of Saved Jobs	542
Displaying Details of Saved Jobs	543
Renaming Saved Jobs	545
Adjustments for Better Print Quality	549
Adjusting the Printhead	550
Adjusting the Printhead	550
Automatic Adjustment to Straighten Lines and Colors	550
Manual Adjustment to Straighten Lines and Colors	552
Adjustment When Installing the Printhead	553
Adjusting Line Misalignment	554
Troubleshooting Paper Abrasion and Blurry Images	556
Adjusting the feed amount	558
Adjusting the Feed Amount	558
Selecting a Feed Amount Adjustment Method	558
Automatic Banding Adjustment	559
Manual Banding Adjustment	560
Fine-Tuning the Paper Feed Amount	562
Adjusting Line Length	562
Adjusting the Vacuum Strength	564
Maintenance and Consumables	565
Ink Tanks	566
Ink Tanks	566
Replacing Ink Tanks	566
Checking Ink Tank Levels	575
When to Replace Ink Tanks	575
Printheads	577
Printhead	577
Checking for Nozzle Clogging	577
Cleaning the Printhead	578
Replacing the Printhead	579
Maintenance Cartridge	585
Maintenance Cartridge	585
Replacing the Maintenance Cartridge	585
Checking the Remaining Maintenance Cartridge Capacity	589
When to Replace the Maintenance Cartridge	590
Cleaning the Printer	591
Cleaning the Printer Exterior	591
Cleaning Inside the Top Cover	591
Other Maintenance	594
Preparing to Transfer the Printer	594
Reinstalling the Printer	599
Updating the Firmware	602
Troubleshooting	603
Frequently Asked Questions	604
Frequently Asked Questions	604
Problems Regarding Paper	605
Clearing Jammed Roll Paper	605
Clearing a Jammed Sheet	608
Troubleshooting When Paper Jams are not Found	610
Roll paper cannot be inserted into the Paper Feed Slot	612
Cannot load sheets	612
Paper is not cut neatly	612
Paper is not cut	613
The size of clear film cannot be detected	613
Printing does not start	614
The Data lamp on the Control Panel does not light up	614
The printer does not respond even if print jobs are sent	614
Ink Filling.. is displayed	614
The display screen indicates Agitating	615
The printer stops during a print job	616
An error message is shown on the Display Screen	616
The printer ejects blank, unprinted paper	616
Problems with the printing quality	617
Printing is faint	617
Paper rubs against the Printhead	618
The edges of the paper are dirty	618
The surface of the paper is dirty	619
The back side of the paper is dirty	619
Printed colors are inaccurate	619