Coby TV-DVD1390 Instruction Manual - Page 69
Troubleshooting
UPC - 716829971390
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Troubleshooting If you have a problem with this unit, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support. Address Email Web Phone COBY Electronics Technical Support 56-65 Rust Street Maspeth, NY 11378 [email protected] www.cobyusa.com 800-727-3592: Weekdays 8:00AM-11:00PM EST Weekends 9:00AM-5:30PM EST 718-416-3197: Weekdays 8:00AM-5:30PM EST There is no power to the device. • Ensure that the Power Switch is physically set to the ON posi- tion. • Ensure that the AC adapter cord is securely connected to the TV and the proper wall outlet. • Ensure that the main power has been switched on. The device does not play. • Ensure that the TV and Movie rating levels does not exceed the TV's. • Ensure that the disc's rating level does not exceed the player's. • Ensure that a supported disc is loaded in the player label-side up. www.cobyusa.com Page 69