Compaq 12XL325 Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 61

Solving Battery Pack/Gauge Problems, Problem, Probable Cause, Solutions

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Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Battery Pack/Gauge Problems Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable. Solving Battery Pack/Gauge Problems Problem Computer won't turn on when battery pack is inserted and power cord is unplugged. Probable Cause Battery pack is discharged. Notebook is beeping and battery icon is blinking. Battery charge is low. Battery icon on the front of the unit blinks to indicate low battery condition, but computer does not beep. Battery icon doesn't light and battery pack won't fast charge. Volume is turned down too low. Battery pack is already charged. Battery pack was exposed to temperature extremes. Battery pack is at end of its life. Solution(s) • Connect the computer to an external power source and charge the battery pack. OR • Replace the battery pack with a fully charged battery pack. Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken. Immediately save any open file(s). Then complete one of the following: • Connect the notebook to an external power source to charge the battery pack. • Turn off the notebook or initiate Hibernation until you can find another power source or charge the battery pack. Adjust the volume. No action is necessary. Allow time for the battery pack to return to room temperature. Replace the battery pack. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 19

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P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1200XL S
ERIES
T
ROUBLESHOOTING
19
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Battery Pack/Gauge Problems
Some common causes and solutions for battery pack problems are listed in the following
table. The "Solving Power Problems" section in this chapter may also be applicable.
Solving Battery Pack/Gauge Problems
Problem
Probable Cause
Solution(s)
Computer won’t turn
on when battery pack
is inserted and power
cord is unplugged.
Battery pack is discharged.
Connect the computer to an
external power source and
charge the battery pack.
OR
Replace the battery pack with a
fully charged battery pack.
Check the battery connectors on
the system board to verify they
are evenly spaced and that they
are not bent or broken.
Notebook is beeping
and battery icon is
blinking.
Battery charge is low.
Immediately save any open
file(s). Then complete one of the
following:
Connect the notebook to an
external power source to
charge the battery pack.
Turn off the notebook or initiate
Hibernation until you can find
another power source or charge
the battery pack.
Battery icon on the
front of the unit blinks
to indicate low battery
condition, but
computer does not
beep.
Volume is turned down too
low.
Adjust the volume.
Battery icon doesn’t
light and battery pack
won’t fast charge.
Battery pack is already
charged.
No action is necessary.
Battery pack was exposed to
temperature extremes.
Allow time for the battery pack to
return to room temperature.
Battery pack is at end of its
life.
Replace the battery pack.