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Compaq Pro 6305 Maintenance and Service Guide Pro 6305 Microtower Business PC - Page 230

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mouse cleaning 50 mouse problems 166 mouse, spare part number 29, 39 MT access panel, spare part number 26, 33 disassembly preparation 54 fan with guard, spare part number 28 fan, spare part number 32 fan/baffle assembly removal and replacement 85 front bezel, spare part number 25, 33 front I/O assembly, spare part number 27, 33 front USB panel removal and replacement 86 heat sink removal and replacement 89 heat sink, spare part number 28, 32 power supply removal and replacement 95 power supply, spare part number 26, 32 power switch/LED assembly removal and replacement 87 power switch/LED assembly, spare part number 27, 33 preparation for disassembly 54 processor removal and replacement 90 rear chassis fan removal and replacement 93 SATA hard drive cable, spare part number 27, 33 SATA optical drive cable, spare part number 27, 33 speaker removal and replacement 91 speaker, spare part number 29, 32 system board removal and replacement 96 system board, spare part number 26, 34 N network problems 171 numeric error codes 187 O operating guidelines 48 optical drive MT installation 75 MT removal 73 SFF installation 119 SFF removal 119 spare part numbers 30, 33, 40, 43 optical drive problems 177 overheating, prevention 48 P password clearing 199 power-on 199 setup 199 POST error messages 187 power cord set requirements country specific 215 power problems 152 power supply fan 50 MT removal and replacement 95 MT spare part number 95 operating voltage range 216, 217 SFF removal and replacement 142 power supply, MT spare part number 26, 32 power supply, SFF spare part number 35, 42 power switch/LED assembly MT removal and replacement 87 MT spare part number 87 power switch/LED assembly, MT spare part number 27, 33 power-on password 199 printer port (expansion), spare part number 32, 42 printer port, PCI card spare part number 39 printer port, spare part number 29 printer problems 165 problems audio 163 CD-ROM or DVD 177 flash drive 179 front panel 180 general 148 hard drive 154 hardware installation 169 Internet access 181 keyboard 166 Media Card Reader 156 memory 175 monitor 158 mouse 166 network 171 power 152 printer 165 processor 176 software 182 processor MT removal and replacement 90 SFF removal and replacement 141 spare part number 26, 34, 36, 43 processor problems 176 product ID locations 6 R rear chassis fan MT removal and replacement 93 MT spare part number 93 rear panel components MT 4 SFF 5 recovery partition 209 removal and replacement MT fan/baffle assembly 85 MT front USB panel 86 MT heat sink 89 MT power supply 95 MT power switch/LED assembly 87 MT processor 90 MT rear chassis fan 93 220 Index

Section	Page
Product Features	11
Standard Configuration Features	11
Microtower (MT) Front Panel Components	12
Small Form Factor (SFF) Front Panel Components	13
Microtower (MT) Rear Panel Components	14
Small Form Factor (SFF) Rear Panel Components	15
Serial Number Location	16
Activating and Customizing the Software	17
Activating and customizing the software in Windows 7	17
Activating the Windows operating system	17
Downloading Windows 7 updates	18
Installing or upgrading device drivers	18
Customizing the monitor display	18
Activating and customizing the software in Windows 8	18
Activating the Windows Operating System	18
Downloading Windows 8 updates	19
Customizing the monitor display	19
Computer Setup (F10) Utility	20
Computer Setup (F10) Utilities	20
Using Computer Setup (F10) Utilities	21
Computer Setup—File	22
Computer Setup—Storage	23
Computer Setup—Security	26
Computer Setup—Power	31
Computer Setup—Advanced	32
Recovering the Configuration Settings	34
Illustrated parts catalog	35
Microtower (MT) chassis spare parts	35
Computer major components	35
Cables	37
Misc parts	38
Drives	40
Misc boards	40
Sequential part number listing	41
Small Form Factor (SFF) chassis spare parts	45
Computer major components	45
Cables	47
Misc parts	48
Drives	50
Misc boards	50
Sequential part number listing	51
Routine Care, SATA Drive Guidelines, and Disassembly Preparation	55
Electrostatic Discharge Information	55
Generating Static	55
Preventing Electrostatic Damage to Equipment	56
Personal Grounding Methods and Equipment	56
Grounding the Work Area	57
Recommended Materials and Equipment	57
Operating Guidelines	58
Routine Care	58
General Cleaning Safety Precautions	58
Cleaning the Computer Case	59
Cleaning the Keyboard	59
Cleaning the Monitor	59
Cleaning the Mouse	60
Service Considerations	60
Power Supply Fan	60
Tools and Software Requirements	60
Screws	60
Cables and Connectors	61
Hard Drives	61
Lithium Coin Cell Battery	61
SATA Hard Drives	62
SATA Hard Drive Cables	62
SATA Data Cable	62
SMART ATA Drives	62
Cable Management	62
Hard Drive Capacities	63
Removal and Replacement Procedures Microtower (MT) Chassis	64
Preparation for Disassembly	64
Computer Access Panel	65
Front Bezel	66
Front Bezel Security	67
Bezel Blanks	69
Memory	70
DIMMs	70
DDR3-SDRAM DIMMs	70
Populating DIMM Sockets	71
Installing DIMMs	72
Expansion Cards	74
WLAN module	77
System Board Connections	79
Drives	80
Drive Positions	82
Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay	83
Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay	85
Removing a Hard Drive from a Drive Bay	87
Installing a Hard Drive into an Internal Drive Bay	88
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	90
Front Fan Assembly	95
Front I/O Assembly	96
Power Switch/LED Assembly	97
Heat sink	99
Processor	100
Speaker	101
Rear Chassis Fan	103
Power Supply	105
System Board	106
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	109
Preparation for Disassembly	109
Access Panel	110
Front Bezel	111
Front Bezel Security	112
Bezel Blanks	114
Memory	115
DIMMs	115
DDR3-SDRAM DIMMs	115
Populating DIMM Sockets	116
Installing DIMMs	117
Expansion Card	119
WLAN module	123
System Board Connections	125
Drives	126
Drive Positions	127
Installing and Removing Drives	127
Removing a 5.25-inch Drive from a Drive Bay	129
Installing a 5.25-inch Drive into a Drive Bay	129
Removing a 3.5-inch Drive from a Drive Bay	131
Installing a 3.5-inch Drive into a Drive Bay	133
Removing and Replacing the Primary 3.5-inch Internal Hard Drive	135
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	137
Fan duct	142
Front Fan Assembly	143
Hood Sensor	145
Front I/O, Power Switch Assembly	146
Speaker	148
Heat sink	149
Processor	151
Power Supply	152
System Board	153
Using the Small Form Factor Computer in a Tower Orientation	155
Troubleshooting Without Diagnostics	156
Safety and Comfort	156
Before You Call for Technical Support	156
Helpful Hints	157
Solving General Problems	158
Solving Power Problems	162
Solving Hard Drive Problems	164
Solving Media Card Reader Problems	166
Solving Display Problems	168
Solving Audio Problems	173
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	176
Solving Hardware Installation Problems	179
Solving Network Problems	181
Solving Memory Problems	185
Solving Processor Problems	186
Solving CD-ROM and DVD Problems	187
Solving USB Flash Drive Problems	189
Solving Front Panel Component Problems	190
Solving Internet Access Problems	191
Solving Software Problems	192
Contacting Customer Support	194
HP PC Hardware Diagnostics	195
Why run HP PC Hardware Diagnostics – UEFI	195
How to access and run HP PC Hardware Diagnostics - UEFI	195
Downloading HP PC Hardware Diagnostics to a USB device	196
POST Error Messages	197
POST Numeric Codes and Text Messages	197
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	205
Password Security and Resetting CMOS	209
Resetting the Password Jumper	209
Clearing and Resetting the CMOS	210
Backup and Recovery	213
Restoring and recovering in Windows 7	213
System Restore	213
System Recovery	213
System Recovery when Windows is responding	214
System Recovery when Windows is not responding	215
System recovery using recovery media	215
Creating recovery media	216
Using recovery media	217
Backup and recovery in Windows 8	217
Backing up your information	218
Performing a system recovery	218
Using the Windows recovery tools	219
Using f11 recovery tools	219
Using Windows 8 operating system media (purchased separately)	220
Battery Replacement	221
Power Cord Set Requirements	224
General Requirements	224
Japanese Power Cord Requirements	224
Country-Specific Requirements	225
Specifications	226
MT Specifications	226
SFF Specifications	227

Match case Limit results 1 per page

mouse

cleaning

mouse problems

166

mouse, spare part number

29,

access panel, spare part

number

26, 33

disassembly preparation

fan with guard, spare part

number

fan, spare part number

fan/baffle assembly removal

and replacement

front bezel, spare part

number

25, 33

front I/O assembly, spare part

number

27, 33

front USB panel removal and

replacement

heat sink removal and

replacement

heat sink, spare part number

28, 32

power supply removal and

replacement

power supply, spare part

number

26, 32

power switch/LED assembly

removal and replacement

power switch/LED assembly,

spare part number

27, 33

preparation for disassembly

processor removal and

replacement

rear chassis fan removal and

replacement

SATA hard drive cable, spare

part number

27, 33

SATA optical drive cable, spare

part number

27, 33

speaker removal and

replacement

speaker, spare part number

29, 32

system board removal and

replacement

system board, spare part

number

26, 34

network problems

171

numeric error codes

187

operating guidelines

optical drive

MT installation

MT removal

SFF installation

119

SFF removal

119

spare part numbers

30, 33,

40, 43

optical drive problems

177

overheating, prevention

password

clearing

199

power-on

199

setup

199

POST error messages

187

power cord set requirements

country specific

215

power problems

152

power supply

fan

MT removal and replacement

MT spare part number

operating voltage range

216,

217

SFF removal and replacement

142

power supply, MT

spare part number

26, 32

power supply, SFF

spare part number

35, 42

power switch/LED assembly

MT removal and replacement

MT spare part number

power switch/LED assembly, MT

spare part number

27, 33

power-on password

199

printer port (expansion), spare part

number

32, 42

printer port, PCI card

spare part number

printer port, spare part number

printer problems

165

problems

audio

163

CD-ROM or DVD

177

flash drive

179

front panel

180

general

148

hard drive

154

hardware installation

169

Internet access

181

keyboard

166

Media Card Reader

156

memory

175

monitor

158

mouse

166

network

171

power

152

printer

165

processor

176

software

182

processor

MT removal and replacement

SFF removal and replacement

141

spare part number

26, 34,

36, 43

processor problems

176

product ID locations

rear chassis fan

MT removal and replacement

MT spare part number

rear panel components

SFF

recovery partition

209

removal and replacement

MT fan/baffle assembly

MT front USB panel

MT heat sink

MT power supply

MT power switch/LED

assembly

MT processor

MT rear chassis fan

220

Index