D-Link DI-764 Product Manual - Page 70

Troubleshooting

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Troubleshooting This Chapter provides solutions to problems that can occur during the installation and operation of the DI-764 Wireless Broadband Router. We cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems. Note: It is recommended that you use an Ethernet connection to configure the DI-764 Wireless Broadband Router. 1.The computer used to configure the DI-764 cannot access the Configuration menu. ! Check that the Ethernet LED on the DI-764 is ON. If the LED is not ON, check that the cable for the Ethernet connection is securely inserted. ! Check that the Ethernet Adapter is working properly. Please see item 3 (Check that the drivers for the network adapters are installed properly) in this Troubleshooting section to check that the drivers are loaded properly. ! Check that the IP Address is in the same range and subnet as the DI-764. Please see Checking the IP Address in Windows XP in the Networking Basics section of this manual. Note: The IP Address of the DI-764 is 192.168.0.1. All the computers on the network must have a unique IP Address in the same range, e.g., 192.168.0.x. Any computers that have identical IP Addresses will not be visible on the network. They must all have the same subnet mask, e.g., 255.255.255.0 ! Do a Ping test to make sure that the DI-764 is responding. Go to Start>Run>Type Command>Type ping 192.168.0.1. A successful ping will show four replies. Note: If you have changed the default IP Address, make sure to ping the correct IP Address assigned to the DI-764. 70

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70
1.The computer used to configure the DI-764 cannot access the
Configuration menu.
Check that the
Ethernet LED
on the DI-764 is
ON
.
If the
LED
is not
ON
, check that the cable for the Ethernet
connection is securely inserted.
Check that the Ethernet Adapter is working properly.
Please
see item 3
(
Check that the drivers for the network
adapters are installed properly
) in this
Troubleshooting
section to check that the drivers are loaded properly.
Check that the
IP Address
is in the same range and subnet
as the DI-764.
Please see
Checking the IP Address
in
Windows XP
in the
Networking Basics
section of this
manual.
Note:
The IP Address of the DI-764 is 192.168.0.1.
All the computers on the
network must have a unique IP Address in the same range, e.g., 192.168.0.x.
Any computers that have identical IP Addresses will not be visible on the
network.
They must all have the same subnet mask, e.g., 255.255.255.0
Do a
Ping test
to make sure that the DI-764 is responding.
Go to
Start
>
Run
>Type
Command
>Type
ping 192.168.0.1.
A successful ping will show four replies.
Troubleshooting
This Chapter provides solutions to problems that can occur during the installation and
operation of the DI-764 Wireless Broadband Router.
We cover various aspects of the
network setup, including the network adapters.
Please read the following if you are
having problems.
Note: If you have
changed the default IP
Address, make sure to
ping the correct IP Ad-
dress assigned to the
DI-764.
Note:
It is recommended that you use an Ethernet connection to
configure the DI-764 Wireless Broadband Router.
!
!
!
!