D-Link DVG-3104MS Product Manual
D-Link DVG-3104MS - VoiceCenter PSTN Gateway Manual
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D-Link DVG-3104MS manual content summary:
- D-Link DVG-3104MS | Product Manual - Page 1
- D-Link DVG-3104MS | Product Manual - Page 2
Settings 26 Call Control 27 Dialing Plan 29 Call Log 31 CDR 31 Troubleshooting 32 Networking Basics 33 Check your IP address 33 Statically Assign an IP address 34 Technical Specifications 35 Contacting Technical Support 36 Warranty 37 Registration 42 D-Link DVG-3104MS User Manual - D-Link DVG-3104MS | Product Manual - Page 3
- Product Overview PPraocdkuacgteOCvoenrtevnietsw • D-Link DVG-3104MS 4-Port PSTN Gateway • Power Adapter • CAT5 Ethernet Cable • Phone Cable • CD-ROM with QIG and User Manual Note: Using a power supply with a different voltage rating than the one included with the DVG-3104MS will cause damage and - D-Link DVG-3104MS | Product Manual - Page 4
Point software to easily add and configure the new phone lines for VoiceCenter. The way the DVG-3104MS handles inbound and outbound call is transparent to VoiceCenter users. It is virtually the same as accepting or making calls from an analog telephone. The D-Link DVG-3104MS 4-Port PSTN Gateway - D-Link DVG-3104MS | Product Manual - Page 5
PSTN Phone Lines* per DVG-3104MS Unit • No Licenses Required for Adding More DVG-3104MS Units to VoiceCenter • Auto Gateway Discovery Feature Makes Installing Hardware Quick and Easy • Transparent to Users - Automatically Routes Inbound and Outbound Calls *Requires a third party local phone service - D-Link DVG-3104MS | Product Manual - Page 6
. VoIP LED A solid Green light indicates the SIP is registered. Status LED A flashing green light indicates that the DVG-3104MS is ready, while an Off/Solid On light indicates an error or the device is not ready. D-Link DVG-3104MS User Manual LAN LED A solid green light indicates a connection - D-Link DVG-3104MS | Product Manual - Page 7
to the PSTN lines. Power Receptor Receptor for the supplied power adapter. Console Port Used to debug the device. Reset Button Press and hold less than 3 seconds to reboot the system or press and hold more than 3 seconds to restore the factory default settings. D-Link DVG-3104MS User Manual - D-Link DVG-3104MS | Product Manual - Page 8
Note: Avoid disabling your existing phone service while setting up VoiceCenter™. If you have an alternative jack available, use it to set up and test VoiceCenter. When you have connected all the lines to the DVG-3104MS Gateway, it should look like the diagram below. D-Link DVG-3104MS User Manual - D-Link DVG-3104MS | Product Manual - Page 9
This section will show you how to configure your new D-Link DVG-3104MS Gateway. The Gateway can translate incoming phone calls so they can be sent over your organization's LAN, and translate outgoing calls into the format used by traditional phone service. Use the following steps to configure the - D-Link DVG-3104MS | Product Manual - Page 10
Section 2 - Installation Select the check box confirming the gateway is connected and plugged in. Click Next to continue. Click Next Select the D-Link DVG-3104MS Gateway you just connected and click Next to continue. Click Next D-Link DVG-3104MS User Manual 10 - D-Link DVG-3104MS | Product Manual - Page 11
Select the This Port Is Active check box. Enter a phone number or name associated with this line in the Description box. Click Next to continue. Click Next Enter a name for the phone line adapter and click Finish to complete the configuration. Click Next D-Link DVG-3104MS User Manual 11 - D-Link DVG-3104MS | Product Manual - Page 12
your new D-Link DVG-3104MS Gateway using the web-based configuration utility. Although this device has a built-in Web Interface, it is suggested that you do not make any changes manually. All configuration changes should be made through the Microsoft® Response Point™ software program only. In - D-Link DVG-3104MS | Product Manual - Page 13
IP address. DNS Server IP: Shows the DNS server IP address. SIP Register Status: A hyperlink to show the SIP Register status in "SIP Settings". IAX Register Status: A hyperlink to show the IAX Register status in "IAX Settings". Line_1 ~ 4: Shows the line status. D-Link DVG-3104MS User Manual 13 - D-Link DVG-3104MS | Product Manual - Page 14
IP address. FTP Ports: Define which FTP port to use. Firmware: Displays the firmware version. Refresh Interval Define how many seconds for the Refresh Interval. (sec): VoIP Syslog Server: Enter the server for the VoIP Syslog. Apply: Click Apply to update the settings. D-Link DVG-3104MS User Manual - D-Link DVG-3104MS | Product Manual - Page 15
Factory Select Enable and click Download to begin Default Setting: uploading the firmware. The firmware will upgrade and restore the device to its factory settings. Status: Shows the status of the firmware upgrade. Download: Click Download to upload the firmware. D-Link DVG-3104MS User Manual 15 - D-Link DVG-3104MS | Product Manual - Page 16
Gateway Select the setting to restart the gateway with its with Current current settings. Settings: Restart Gateway Select this setting to restart the gateway with is with Factory Default factory default settings. Settings: Restart: Click Restart to update the gateway. D-Link DVG-3104MS User Manual - D-Link DVG-3104MS | Product Manual - Page 17
your computer. Browse: Click Browse to locate a backup configuration file on you computer. Restore: Click Restore to restore a saved backup configuration file on your computer. D-Link DVG-3104MS User Manual 17 - D-Link DVG-3104MS | Product Manual - Page 18
Password: Enter or change the guest password. Change: Click Change to change either the Admin or Guest password. Apply: Click Apply to update the settings. D-Link DVG-3104MS User Manual 18 - D-Link DVG-3104MS | Product Manual - Page 19
Section 3 - Configuration Remote Access Telnet Access: Used for system debugging only. A customer can not logon to the Telnet server. Accept ICMP Enable or Disable to reject the echo requests. Request: Apply: Click Apply to update the settings. D-Link DVG-3104MS User Manual 19 - D-Link DVG-3104MS | Product Manual - Page 20
appropriate time zone. Daylight Saving: Enable or disable daylight saving. Sync Interval: Show the periodic interval the gateway waits before it re-synchronizes the gateway's time with that of the specified SNTP server. Apply: Click Apply to update the settings. D-Link DVG-3104MS User Manual 20 - D-Link DVG-3104MS | Product Manual - Page 21
SNTP server IP address. SNTP server Address: allows the gateway to synchronize the local time with a remote server. Time gateway waits before is re-synchronizes the gateway's time with that of the specified SNTP server. Apply: Click Apply to update the settings. DHCP D-Link DVG-3104MS User Manual - D-Link DVG-3104MS | Product Manual - Page 22
time zone. Daylight Saving: Enable or disable daylight saving. Sync Interval: Shows the periodic interval in which the gateway waits before it re-synchronizes the gateway's time with the specified SNTP server. Apply: Click Apply to update the settings. PPPoE D-Link DVG-3104MS User Manual 22 - D-Link DVG-3104MS | Product Manual - Page 23
Proxy. Register Server: SIP Register Server IP address. Registrar Port: Port number of SIP Register Server. Session Type: Select Re-invite or Update for this function. Session Refresher: Select UAC (User agent client) or UAS (User agent server) for this function. D-Link DVG-3104MS User Manual 23 - D-Link DVG-3104MS | Product Manual - Page 24
Section 3 - Configuration Session Expires: The time interval in which the Gateway periodically refreshes SIP sessions by sending repeated INVITE or Update request, depending on session type. work with most VoIP platforms. Apply: Click Apply to update the settings. D-Link DVG-3104MS User Manual 24 - D-Link DVG-3104MS | Product Manual - Page 25
IP address Server Port: The port number for the Asterisk server. Default is 4569 Refresh Interval The time interval in which the phone periodically (sec): refresh IAX sessions by sending repeated INVITE or Update request. Apply: Click Apply to upload the settings. D-Link DVG-3104MS User Manual 25 - D-Link DVG-3104MS | Product Manual - Page 26
support, normally for FAX users. AC Impedance: The type of impedance which is the characteristic of the connecting PSTN line. Generally, 600 ohm is suitable in most areas and 900 ohm is used in Europe. Please contact your ISP for detail. Apply: Click Apply to upload the settings. D-Link DVG-3104MS - D-Link DVG-3104MS | Product Manual - Page 27
(sec): The gateway will automatically reject SIP Info. Echo Cancel: Enable the echo-cancel to activate a special function of cancelling the echo on the PSTN line (G.168) Voice Activity The voice activity detection (VAD) is a component Detection: in the DSP software Link DVG-3104MS User Manual 27 - D-Link DVG-3104MS | Product Manual - Page 28
SIP server. RTP Timeout (sec): The time interval in which the Gateway disconnects an active call if no RTP is received. RTP Port: Initial port number for sending RTP packets. RTP ToS: Type of Service value for Quality of Service : Click Apply to upload the settings. D-Link DVG-3104MS User Manual 28 - D-Link DVG-3104MS | Product Manual - Page 29
gateway with this IP address / Domain Name. Protocol: Choose the dialling plan for SIP or IAX. Insert: Insert a record where the current record is located (Current record is marked as different color). Append: Add a new record to the bottom of the list. Delete: Delete a record. D-Link DVG-3104MS - D-Link DVG-3104MS | Product Manual - Page 30
: There are two default records in the Dialing Plan. 1. Prefix is *0: The DVG-3104MS Gateway supports two VoIP protocols (SIP and IAX) and it can register with the two different VoIP systems simultaneously. If a caller, who comes from PSTN, dials a number with prefix "*0" as the first record, the - D-Link DVG-3104MS | Product Manual - Page 31
Section 3 - Configuration Call Log CDR This section displays a call record for all calls. Click the Refresh button to see the updated CDR. D-Link DVG-3104MS User Manual 31 - D-Link DVG-3104MS | Product Manual - Page 32
that the Registrar Server Domain Name/IP Address is correct. • Check the register status under SIP Settings in the configuration menu. If your status is unregistered, it means you do not have a SIP account. Contact your SIP service provider to get an account. D-Link DVG-3104MS User Manual 32 - D-Link DVG-3104MS | Product Manual - Page 33
IP address, subnet mask, and the default gateway of your adapter. If the address is 0.0.0.0, check your adapter installation, security settings, and the settings on your router. Some firewall software programs may block a DHCP request on newly installed adapters. D-Link DVG-3104MS User Manual 33 - D-Link DVG-3104MS | Product Manual - Page 34
Gateway the same as the LAN IP address of your router (192.168.0.1). Set Primary DNS the same as the LAN IP address of your router (192.168.0.1).The Secondary DNS is not needed or you may enter a DNS server from your ISP. Step 5 Click OK twice to save your settings. D-Link DVG-3104MS - D-Link DVG-3104MS | Product Manual - Page 35
for SIP authentication (RFC 2069/ RFC 2617) Certifications • FCC Class A • FCC Part 68 • UL Physical • Item Dimensions (WxHxD): 6.0" x 1.5" x 9.0" • Packaging Dimensions (WxHxD): 8.3" x 3.5" x 12.0" • Item Weight: 1.1 lbs • Packaging: 3.3lbs Warranty* 1-Year Limited D-Link DVG-3104MS User Manual - D-Link DVG-3104MS | Product Manual - Page 36
known issues, and other product-related updates. For customers within the United States: Phone Support: (888) 404-6262 Internet Support: http://support.dlink.com For customers within Canada: Phone Support: (888) 404-6262 Internet Support: http://support.dlink.com D-Link DVG-3104MS User Manual 36 - D-Link DVG-3104MS | Product Manual - Page 37
the defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware or part thereof that is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement or refund. D-Link DVG-3104MS User Manual 37 - D-Link DVG-3104MS | Product Manual - Page 38
Link's option, to replace the non-conforming Software (or defective media) with software that substantially conforms to D-Link's functional specifications for the Software or to refund the portion of the actual purchase price ID Number at https://rma.dlink.com/. D-Link DVG-3104MS User Manual 38 - D-Link DVG-3104MS | Product Manual - Page 39
manual for the product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by anyone other than D-Link NONINFRINGEMENT. D-Link DVG-3104MS User Manual 39 - D-Link DVG-3104MS | Product Manual - Page 40
from D-Link Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright Act of 1976 and any amendments thereto. Contents are subject to change without prior notice. Copyright ©2008 by D-Link Corporation/D-Link Systems, Inc. All rights reserved. D-Link DVG-3104MS User Manual 40 - D-Link DVG-3104MS | Product Manual - Page 41
. The firmware setting is not accessible by the end user. For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D-Link office. This class B digital apparatus complies with Canada ICE-003 D-Link DVG-3104MS User Manual 41 - D-Link DVG-3104MS | Product Manual - Page 42
Appendix E - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.2 October 16, 2008 D-Link DVG-3104MS User Manual 42
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